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Sr Software Engineer, Backend & Data Platforms (Mobius Team)

NiCE · Atlanta, GA · 1 wk ago
Full-time

About the Role

Join the Mobius team, a critical engineering group responsible for ingesting, transforming, and managing the data that powers NICE’s Nexidia Interactive Analytics (NIA) platform. This enterprise-scale backend system processes massive volumes of customer interaction data, enabling organizations to identify trends, improve experiences, and make better business decisions. The team is expanding to meet growing demand and will give you significant ownership across both development and production engineering while shaping how AI-assisted development accelerates software delivery.

Responsibilities

  • Design and build scalable backend services using C#
  • Develop and optimize high-volume ETL and data ingestion pipelines
  • Design, tune, and maintain complex Microsoft SQL Server environments
  • Troubleshoot performance challenges across large-scale distributed systems
  • Investigate customer-facing production issues and drive resolution
  • Partner closely with multiple engineering teams that depend on Mobius-managed data
  • Use AI-assisted development tools to analyze requirements, accelerate coding, review implementations, and create automated testing strategies
  • Contribute to new feature development, platform enhancements, and architectural improvements

Requirements

  • 7+ years of software development experience
  • Strong C# / .NET backend development experience
  • 4+ years of Microsoft SQL Server experience in production environments
  • Experience with:
    • Query optimization
    • Performance tuning
    • Database partitioning
    • Extended Events
    • Resolving I/O and latch contention issues
  • Experience building high-volume data processing systems
  • Experience with ETL and data movement solutions
  • Strong troubleshooting and analytical skills
  • Excellent communication and collaboration skills

Preferred Qualifications

  • Experience using AI tools throughout the software development lifecycle
  • Microservices architecture experience
  • Distributed systems development
  • ElasticSearch experience
  • Enterprise CI/CD environments
  • Contact center, analytics, or data platform experience

Benefits

  • Hybrid work model (2 days in-office, 3 days remote) with in-office collaboration on Mondays and Tuesdays

Location

Hybrid role based at 6 Concourse Parkway, Atlanta, GA 30328.

About the Company

NICE Ltd. (NASDAQ: NICE) serves 25,000+ global businesses, including 85 of the Fortune 100, delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety. The company’s software manages over 120 million customer interactions and monitors 3+ billion financial transactions daily. Recognized as an innovation leader in AI, cloud, and digital, NICE employs 8,500+ people across 30+ countries.

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