Sr. Software Engineer

Job Summary

At OpenGov, bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. Software Engineer at OpenGov, you will develop top-tier SaaS solutions that enhance efficiency, transparency, and accountability in government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, TypeScript, GraphQL, and NodeJS. Strong communication and collaboration skills are essential for maintaining the highest standards.

Responsibilities

• Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success.
• Generate clean, efficient, and well-documented software following industry best practices.
• Provide leadership and technical guidance to ensure the development of resilient, scalable SaaS applications.
• Collaborate with cross-functional teams to understand and translate business requirements into technical specifications.
• Troubleshoot, debug and resolve complex technical issues.
• Mentor and guide junior software engineers, fostering a culture of continuous learning and improvement.
• Contribute to OpenGov’s Engineering culture of innovation, leading-edge technology adoption and quality.
• Cultivate customer empathy to ensure that the solutions exceed customer expectations.
• Drive continuous improvement of development processes, tools, and operational excellence.
• Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate.

Requirements and Preferred Experience

• Thrives in a fast-paced, high-growth, ambiguous environment.
• Demonstrated experience in working with customers to improve product experiences.
• Experience working across the stack (frontend + backend) and comfort shipping features end-to-end.
• Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required).
• Bachelor's degree in a computer science-related field or equivalent experience required.
• 8+ years of experience in developing highly scalable cloud-native applications.
• Deep experience building applications on either Azure or AWS using the latest CI/CD and DevOps best practices.
• Prior experience in building applications that leverage modern tools like Grafana for observability and performance monitoring.
• Proficiency in JavaScript/TypeScript, ReactJS, and NodeJS is a MUST.
• Proficiency with event-driven architecture, API integration, and GraphQL is a MUST.