Sr. Software Dev Manager, Agentic Commerce Experiences

About the role

In this role, you'll lead an engineering team at the forefront of Amazon's expansion into agentic platforms, owning the software that powers critical integration points and customer experiences. Your team designs and implements the APIs that enable secure, efficient communication between Amazon's services and external platforms, builds robust middleware (MCPs) that handles complex integration scenarios, and crafts responsive React-based interfaces that deliver seamless customer experiences across platform boundaries. Your job is to set the technical direction for that work, hire and grow the people who do it, and be accountable for its delivery, quality, and operational health. You'll lead a team of engineers — including senior and principal-level ICs — through complex technical challenges, making pragmatic decisions that balance speed of delivery against long-term technical health. This includes driving adoption of the latest GenAI coding tools to accelerate your team's velocity while holding Amazon's high standards for code quality and security. You'll partner with product managers to shape the roadmap and refine requirements, with design to ensure high-fidelity customer experiences, and with peer engineering teams to align on scalable architectures that handle Amazon-scale traffic. You own the tradeoffs between scope, timeline, and resourcing, and you make the call when priorities compete. A significant portion of your time goes to people and technical leadership: coaching and developing engineers, managing performance, recruiting, and steering the team through design and architecture reviews rather than owning every design yourself. You're accountable for your team's services end-to-end — from design through deployment and operational excellence — ensuring they meet stringent performance, security, and reliability bars, and that on-call and operational load stay sustainable. As a Senior Manager, you'll set the team's technical strategy, raise the engineering bar through the standards you enforce and the reviews you lead, and represent your team's work and commitments to senior leadership and cross-org stakeholders.

Responsibilities

• Lead an engineering team focused on agentic platform integration
• Design and implement APIs for secure, efficient communication between Amazon services and external platforms
• Build robust middleware (MCPs) to handle complex integration scenarios
• Craft responsive React-based interfaces for seamless customer experiences
• Set technical direction for the team’s work
• Hire, grow, and develop engineers, including senior and principal-level ICs
• Be accountable for delivery, quality, and operational health of the team’s services
• Lead the team through complex technical challenges, balancing speed of delivery with long-term technical health
• Drive adoption of the latest GenAI coding tools while maintaining high standards for code quality and security
• Partner with product managers to shape roadmap and refine requirements
• Collaborate with design to ensure high-fidelity customer experiences
• Align with peer engineering teams on scalable architectures for Amazon-scale traffic
• Own tradeoffs between scope, timeline, and resourcing; make priority decisions
• Provide people and technical leadership: coaching, performance management, recruiting, and guiding design/architecture reviews
• Ensure end‑to‑end service ownership from design through deployment and operational excellence
• Set the team’s technical strategy and raise the engineering bar through enforced standards and led reviews
• Represent the team’s work and commitments to senior leadership and cross‑org stakeholders

Requirements

• 10+ years of engineering experience
• 5+ years of engineering team management experience
• 10+ years of planning, designing, developing and delivering consumer software experience
• Experience partnering with product or program management teams
• Experience managing multiple concurrent programs, projects and development teams in an Agile environment

Preferred Qualifications

• Experience partnering with product and program management teams
• Experience designing and developing large scale, high‑traffic applications

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave
• Sign‑on payments
• Restricted stock units (RSUs)

Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is $220,100.00 - $297,700.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.