Sr Site Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting

Pay

$28.20/hr

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory’s business needs.

What will you do?

• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
• Analyze/maintain/reconcile various reports to ensure contractual requirements are met
• Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes
• Engage in process improvement activities
• May perform other responsibilities as assigned by management

How will you get here?

• Education: High school diploma or equivalent required. 2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus.
• Knowledge, Skills, Abilities: Able to read, write, and speak English fluently; strong verbal and written communication skills, and desire to deliver excellent customer service; maintains a professional appearance and demeanor in all interactions and upholds Thermo Fisher Scientific's values, including confidentiality; possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site; independently operates handheld scanners to enter data in various systems as needed; uses organizational skills to multi-task and meet due dates as needed; demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.

Physical Requirements / Work Environment

• Works primarily at customer sites, which may require independent work.
• Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc).
• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs.
• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
• Able to work in environments with varied temperatures (cold rooms, outside, etc.).
• Able to work overtime, as needed.

Customer requirements

Customer requirements may differ from or exceed Thermo Fisher’s criteria.

Benefits

• Competitive remuneration
• Healthcare
• A range of employee benefits
• Accommodation service for job seekers with a disability
• Retirement and savings programs
• Employee Assistance and Family Support Programs
• Commuter benefits and tuition reimbursement
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability
• Accident and life insurance
• Short- and long-term disability