Sr Service Technician CDL

ESSENTIAL JOB FUNCTIONS

• Service top of rail and gauge face lubricator units to specified guidelines.
• Perform lubrication service program for railroad customers.
• Use logic and methods to solve problems to find effective solutions.
• Understand and adhere to general railroad and Loram operating rules.
• Manage inventory held on maintenance vehicle through company processes.
• Plan work based on length and task difficulty, develop schedules, and anticipate and adjust for problems to meet objectives.
• Able to work independently.
• Proactively process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
• Proactively resolve customer issues.
• Build customer and supplier relations for improved products and services.
• Develop and maintain relationships with key contacts on customer railroads and manage service and quality expectations.
• Work with Sales Department to ensure customer expectations are met.

REQUIRED QUALIFICATIONS

• Experience: 1+ years of Field service experience with customer facing role, 2+ years working in a railroad environment, Field service, and Basic computer skills.
• Licenses/Certifications: Class A CDL License, Maintain railroad safety training and certifications, Currently holds and be able to maintain a DOT medical card.
• Education: Associate degree in Electrical or Mechanical.

PREFERRED QUALIFICATIONS

• Education: Bachelor's degree in related field.

BENEFITS

• Comprehensive package with company-sponsored medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Wellness programs.
• Basic life and AD&D insurance.
• Voluntary life insurance.
• Company paid short-term and long-term disability coverage.
• 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan.
• Employee Assistance Program (EAP).
• Behavioral health support.
• Leaves of absence.
• Tuition reimbursement.
• Payroll charity contributions.
• Adoption assistance.
• Optional plans such as legal, critical illness, and hospitalization.

COMPENSATION

The pay range for this position is between $50,800-$71,100.