Sr. Service Controls Technician

About the role

Join us in boldly challenging what's possible for a sustainable world. We're a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation.

Responsibilities

• Commission, program, set up graphics, communicate links, end-to-end test, troubleshoot, and service on assigned projects.
• Document point-to-point verification, sequence of operations validation, and job close-out requirements.
• Represent the company by serving as the direct customer contact and ensure customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer’s location.
• Coordinate with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials, and synchronizing on-site work.
• Continually update knowledge on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
• Enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear, and conditions.
• Show team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.

Requirements

• A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required.
• This Senior level role typically requires at least 7 years of experience in HVAC/Controls. Technical School or formal training is preferred.
• Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e. Smartphone, iPad).
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Previous experience with DDC controls system preferred.

Qualifications

• Must be able to safely and legally operate a vehicle using a seat belt.
• Must be able to wear helmets, safety goggles, fall protection harness, and safety boots to safely perform job duties.
• Must be able to twist the trunk of your body 90 degrees in each direction.
• Must be able to squat and touch the floor with both hands.
• Must be able to reach your hands over your head.
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours.
• Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less.
• Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal.
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +.

Skills

• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and handheld computers.
• Knowledge of HVAC/Controls systems and Direct Digital Control Systems.

Benefits

We offer a range of benefits designed to help you Thrive at work and at home. Details will be provided upon hire.

Pay

Annual Base Salary Range: $32.12 - $59.73

Schedule

Regular work schedule will be determined based on business needs and individual performance.