Sr. SAP (FICO) Analyst (Germantown/Atlanta)

About the role

The Sr. FICO Analyst at TK Elevator is responsible for implementing and supporting a large ERP program, focusing on FICO activities from project initiation to final operational stage. They also document functional specifications, test system enhancements, and provide training and support.

Responsibilities

• Support the implementation of a large ERP program from project initiation to final operational stage
• Design and document FICO activities, including data conversions, configuration, and reporting
• Document functional specifications and work closely with ABAP resources for thorough testing
• Provide back-up support for other functional areas and share knowledge with teammates and business representatives
• Maintain custom programs, batch jobs, and security updates
• Act as a single point of contact for communication channels and stakeholder groups
• Conduct risk-based audits of technology systems, evaluate IT risks, and help prepare reports
• Support FICO functionality as required by the service level agreement
• Comply with application support processes and ensure FICO requests and incidents are dealt with according to agreed procedures
• Engage with business resources, technical resources, and project managers or Project Management Office to ensure correct products are produced in a timely fashion
• Create and review a systems capability strategy that meets the strategic requirements of the business
• Identify requirements and specify business process improvements in systems, data, practices, procedures, organization, and equipment
• Analyze business processes, identify alternative solutions, assess feasibility, and recommend new approaches
• Ensure compliance with organizational policies and procedures and overall information management strategy
• Maintain an awareness of global needs of the organization and promote the benefits of a common approach to IT deployment
• Identify and leverage opportunities provided by new technology/functionality to address challenges or enable new ways of working
• Promote and ensure the use of appropriate techniques, methodologies, and tools

Requirements

• Bachelor’s degree in Finance, Programming/Systems, or Computer Science or another related field
• 5+ years production support experience, including offshore/onshore staffing models
• 10-12 years of overall FICO SAP experience
• Broad base of FICO configuration experience, including implementations and production support in a manufacturing environment
• FICO sub-module experience to include GL, AR, AP, AM, BL, PC, CCA, PA, PCA, integrating with BCS, and PS
• Experience with sales tax software interfaces such as Vertex
• Completed multiple successful full-lifecycle SAP implementations
• Experience with SAP's Solution Manager, Master Data Management (MDM), and GRC tools
• Familiarity with integration points to other SAP modules
• Familiarity with system tools for creating RICEF items: CATT, LSMW, ABAP Query & Report Writer
• Experience with scoping, requirements gathering/definition, configuration, testing, cutover, and support
• Well-developed system problem solving skills having solved complex business problems within or across functional areas in SAP
• Experience with the management of business demands, progress reporting, and status utilizing a service desk ticketing system such as Service Now
• Skilled with Microsoft Office tools, specifically Excel, Word, Visio, and Project
• Experience with enterprise application configuration and support, IT Service Management concepts, and ITIL framework
• Demonstrated experience in facilitating organizational change management initiatives related to modernization of processes and systems
• Experience partnering effectively with service providers and consulting resources to complete projects on time and on budget
• Strong ability to take responsibility and consistently meet deadlines
• High level of flexibility to accommodate changing priorities
• Ability to develop strong working relationships and effectively collaborate with others at all levels of an organization
• Excellent judgment, strict adherence to confidentiality requirements, and utmost professionalism in all situations
• Ability to work towards department goals while fostering teamwork and a sense of urgency
• Ability to give and receive constructive feedback, coach, and mentor others effectively
• Thorough understanding of systems to perform requirements analysis and testing based on requirements
• Define problem statements, analyze process, system, data, and people issues, and present solution options for requirements
• Define and comply with processes to maintain high availability and stability of application/system
• Timely resolution of Problems and Issues

Qualifications

• Proven experience in the design, development, and implementation of software systems, preferably in the Manufacturing Industry
• Record of accomplishments in integrating and servicing large business
• Experience with sales tax software interfaces such as Vertex
• Completed multiple successful full-lifecycle SAP implementations
• Experience with SAP's Solution Manager, Master Data Management (MDM), and GRC tools
• Familiarity with integration points to other SAP modules
• Familiarity with system tools for creating RICEF items: CATT, LSMW, ABAP Query & Report Writer
• Experience with scoping, requirements gathering/definition, configuration, testing, cutover, and support
• Well-developed system problem solving skills having solved complex business problems within or across functional areas in SAP
• Experience with the management of business demands, progress reporting, and status utilizing a service desk ticketing system such as Service Now
• Skilled with Microsoft Office tools, specifically Excel, Word, Visio, and Project
• Experience with enterprise application configuration and support, IT Service Management concepts, and ITIL framework
• Demonstrated experience in facilitating organizational change management initiatives related to modernization of processes and systems
• Experience partnering effectively with service providers and consulting resources to complete projects on time and on budget
• Strong ability to take responsibility and consistently meet deadlines
• High level of flexibility to accommodate changing priorities
• Ability to develop strong working relationships and effectively collaborate with others at all levels of an organization
• Excellent judgment, strict adherence to confidentiality requirements, and utmost professionalism in all situations
• Ability to work towards department goals while fostering teamwork and a sense of urgency
• Ability to give and receive constructive feedback, coach, and mentor others effectively
• Thorough understanding of systems to perform requirements analysis and testing based on requirements
• Define problem statements, analyze process, system, data, and people issues, and present solution options for requirements
• Define and comply with processes to maintain high availability and stability of application/system
• Timely resolution of Problems and Issues

Skills

• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office tools
• Knowledge of SAP and its modules
• Experience with FICO and its configurations
• Ability to manage multiple tasks and projects simultaneously
• Strong attention to detail
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work in a fast-paced environment

Benefits

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Pay

Compensation is commensurate with experience.

Schedule

Full-time schedule is available.