Sr. Sales Strategy & Operations Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

About the role

The Sr. Sales Strategy & Operations Analyst supports the sales organization, driving revenue growth and operational efficiency. They are a trusted advisor for senior sales leaders, focusing on improving productivity, analyzing performance metrics, supporting key strategic initiatives and annual planning. The role blends analytical insight, business acumen, and strong cross-functional partnership with teams such as Sales, Marketing, Finance, and HR. This position is an individual contributor role reporting to a Sr. Director of Sales Strategy and Operations.

Responsibilities

• Advise sales leaders in driving revenue growth and improved efficiency across the region or business segment
• Own end-to-end performance analytics and root-cause assessment from demand generation through post-sales, translating insight into prioritized actions and measured outcomes
• Support forecasting processes and reporting, enhancing visibility into sales and management activities
• Establish organizational design and growth needs, including headcount tracking, quota allocations, and organization charts
• Support annual strategic planning and the recurring business review cadence (quarterly/monthly)
• Collaborate with supporting functions (Finance, Business Development, Marketing, etc.) for effective regional or business unit support
• Support critical operational and strategic projects aimed at increasing sales productivity and operational excellence

Requirements

• 5+ years in sales strategy, consulting, investment banking, or related strategy and operations fields
• Experience with SQL/Snowflake, Salesforce CRM, and Excel/Sheets

Qualifications

• Prior experience in B2B GTM strategy (especially SaaS)
• Strong analytical skills
• Proven ability to analyze large datasets and translate data into actionable insights
• Effective verbal and written communication skills
• Demonstrated ability to work collaboratively, make effective decisions with incomplete information, and manage complex projects
• Proven diplomacy, integrity, negotiation skills, and bias for action with a results-driven mindset

Schedule

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required (minimum 2 days per week; may vary by team but will be a weekly in-office expectation).

Pay

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations:

• California: $105,800.00 - $163,450.00 base salary
• Washington, Maryland, New Jersey and New York (including NYC metro area): $101,400.00 - $145,475.00 base salary

This role is also eligible for the following bonus:

• Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals.
• Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.