Jobs · Advertising · Washington

Sr Sales Manager - AI Applications, Spec Sales - Amazon Connect

Amazon Web Services (AWS) · Seattle, WA · 1 mo ago
AdvertisingFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse the job description. Key parts: - Description: includes overview of ASP, AWS, role description. Could be "About the role" section. - Key job responsibilities: list of responsibilities. - About The Team: includes Diverse Experiences, Why AWS?, Inclusive Team Culture, Mentorship & Career Growth, Work/Life Balance. This could be "About the team" but not in allowed headings; we have only specific headings list. Could map to "About the role"? Or maybe we treat as part of description. The instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. We can include "About the role" for overview. Responsibilities for responsibilities list. Requirements maybe for basic qualifications? Qualifications for preferred qualifications? Skills maybe for specific skills? Benefits, Pay, Schedule. We need to preserve all substantive information, not invent. Let's extract: Overview (About the role): The description paragraph about ASP, AWS, role: "This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology. We’re looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business (Amazon Connect) for the central US. The successful candidate will have overachieved throughout their career and built strong, deep relationships with F1000 and/or G2000 organizations. This leader will have a broad role – part market maker, part operator and part general manager – and will build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments for the long term. As a self-starter willing to operate in a multifaceted way, you should also have experience in market development of cloud infrastructure and/or enterprise applications. The right candidate must possess top of the line leadership skills with the ability to execute on key business initiatives. The role will require working with the overall ecosystem to help secure lighthouse customers, drive top-line revenue for new services, and develop strategic partnerships. This is an exciting opportunity to drive the go-to-market definition and execution of AWS’s strategy for Amazon Connect for the central US." That's substantive. Responsibilities: list from "Key job responsibilities Your responsibilities will include ..." then bullet-like sentences separated by periods. We need to convert to
  • . Let's extract each responsibility sentence: - driving strategic workloads to deepen business and technical relationships with customers and partners. - invest your time in developing the high-performing team of sales experts and build mechanisms to enable the field organization to drive the day-to-day interactions that identify prospects for long-term business opportunities. - focus on incubating new AWS Productivity Applications services, scaling existing AWS services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges. - As the voice of the customer, your findings will influence product teams to help them evolve the products and address issues, concerns, and requests from the field. - To be successful, you will need to analyze and determine key customer insights from business drivers, market trends, customer feedback, and operating metrics. - You will be responsible for establishing clear goals for your team, including quotas. - You must ensure that your team is managing opportunities effectively throughout the sales cycle and practicing good pipeline hygiene. - You will be expected to plan and allocate for the best use of team resources in order to meet goals and quotas. That's 8 items. Requirements: maybe basic qualifications? The "Basic Qualifications" list: Bachelor's degree, 5+ years of sales/sales management in infrastructure or cloud technology leading a direct or indirect account team and experience leading leaders with proven results, Leadership experience in a customer-facing role in the CX/VDI technology industry. We can put under Requirements. Qualifications: Preferred Qualifications list: Experience in a people management or leadership role which includes coaching and developing others, Ability to motivate, encourage and coach others to develop strong relationship building and sales skills, Experience working with new product/service development teams and their outbound functions, Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and helping customers execute on large engagements, Experience and success in negotiating complex deals with customers and partners, Experience carrying quotas, while consistently exceeded them by doing the right thing for customers, Strong CX background with history of growing a Contact Center, VDI, or Unified Communications business. We can put under Qualifications. Skills: maybe not explicitly listed; but we could combine some skills from qualifications? However we should only include if posting has real specific content for Skills. There's no separate "Skills" section. Could we infer skills from qualifications? Might be better to omit Skills section if no explicit content. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we should not add Skills if not present. Benefits: The posting mentions benefits: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave." Also mentions sign-on payments, RSUs, sales incentives. That's substantive. So we can include Benefits section. Pay: The posting includes base salary ranges for locations: USA, GA, Atlanta - 187,000.00 - 252,900.00 USD annually; USA, NY, New York - 205,700.00 - 278,200.00 USD annually; USA, TX, Austin - 187,000.00 - 252,900.00 USD annually; USA, WA, Seattle - 187,000.00 - 252,900.00 USD annually. Also mentions sign-on payments, RSUs, sales incentives. So we have Pay info. Include Pay section. Schedule: Not mentioned. No schedule info. So omit Schedule. Also we have location preferences: "LOCATIONS: Preference for Austin, TX, Chicago, IL, Atlanta, GA, New York, NY". Could be part of About the role or maybe we could add a separate section? Not in allowed headings. Could incorporate into About the role paragraph. We must not include boilerplate like EEO, accommodation links, etc. Remove those. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Let's craft:

    About the role

    ... (overview paragraph)

    Responsibilities

    • ...
    • ...

    Requirements

    • Bachelor's degree
    • 5+ years of sales/sales management in infrastructure or cloud technology leading a direct or indirect account team and experience leading leaders with proven results
    • Leadership experience in a customer-facing role in the CX/VDI technology industry

    Qualifications

    • Experience in a people management or leadership role which includes coaching and developing others
    • Ability to motivate, encourage and coach others to develop strong relationship building and sales skills
    • Experience working with new product/service development teams and their outbound functions
    • Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and helping customers execute on large engagements
    • Experience and success in negotiating complex deals with customers and partners
    • Experience carrying quotas, while consistently exceeded them by doing the right thing for customers
    • Strong CX background with history of growing a Contact Center, VDI, or Unified Communications business

    Benefits

    • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
    • 401(k) matching
    • Paid time off
    • Parental leave
    • Sign-on payments
    • Restricted stock units (RSUs)
    • Sales incentives

    Pay

    Base salary ranges (USD annually):

    • Atlanta, GA: $187,000.00 – $252,900.00
    • New York, NY: $205,700.00 – $278,200.00
    • Austin, TX: $187,000.00 – $252,900.00
    • Seattle, WA: $187,000.00 – $252,900.00

    Preference for locations: Austin, TX; Chicago, IL; Atlanta, GA; New York, NY.

    We need to ensure we didn't include any filler like "commensurate with experience". Not present. We removed EEO etc. Check that we preserved all substantive info: overview, responsibilities, basic qualifications, preferred qualifications, benefits, pay, location preferences. Also mention about team culture etc? The "About The Team" section includes Diverse Experiences, Why AWS?, Inclusive Team Culture, Mentorship & Career Growth, Work/Life Balance. That's substantive but not captured in any of our sections. Should we include it? The allowed headings don't have a specific "About the team". Could we incorporate into About the role? Possibly we can add a paragraph about team culture under About the role. The instruction: "Prefer a few substantive sections over many thin ones." So we could extend About the role to include team culture details. That would preserve that info. Thus we should add to About the role paragraph after the overview: mention that team values diverse experiences, encourages applicants even if not meeting all qualifications, inclusive culture, mentorship, work-life balance, etc. Let's extract that: - "Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future." - "Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying." - "Why AWS? Amazon Web Services (AWS) is the world’s most

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