Sr. Sales Engineer - Public Sector

About the role

Join us in defining the New IT world of tomorrow! As a Technical Client Advisor, you will serve as a key point of contact between our company and our clients. In this role, you will utilize your technical expertise to deliver customized solutions, address technical inquiries, and ensure the successful implementation and optimization of our products or services. You will collaborate closely with both clients and internal teams to provide outstanding service and support.

Responsibilities

• Engage with clients to understand their technical requirements, challenges, and goals
• Provide expert guidance on integrating, customizing, and utilizing our products or services
• Collaborate with internal teams, including sales, development, and support, to address client needs and feedback
• Cultivate strong relationships with clients, ensuring high satisfaction and loyalty
• Stay informed on emerging technologies and Lenovo's strategies to address them
• Collect and relay customer feedback on current products to Lenovo Business Units to inform future product improvements
• Develop and maintain relationships with Lenovo sales teams and serve as a support specialist
• Assist in managing the sales process with Lenovo Sellers and build new relationships with decision-makers involved in solution choices

Requirements

• Bachelor's Degree or relevant technical background/certification
• 8-5+ years of experience in a technical sales or consultative support role
• Proven experience in acquiring new business and managing relationships within existing accounts
• Demonstrated high performance and a track record of success
• Strong technical problem-solving skills and ability to analyze and resolve complex issues
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
• Strong relationship and team building skills
• Proven ability to manage multiple projects and prioritize tasks effectively
• Previous experience as a sales engineer is highly desirable
• Previous public sector experience

Qualifications

BA/BS degree or relevant technical background/certification

Skills

• Technical expertise
• Consultative selling
• Customer relationship management
• Problem-solving
• Communication

Benefits

Lenovo is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.