Sr. Sales Engineer

About the role

The Sr. Sales Engineer serves as a technical resource in the sales process, providing deep cybersecurity expertise, conducting product demonstrations, and supporting proof-of-concept (POC) evaluations. This role collaborates closely with customers to design and implement solutions, ensuring Airlock Digital’s platform aligns with their security requirements.

Key Responsibilities

• Technical Sales Support
• Act as a technical expert and trusted advisor throughout the sales process, helping prospects and customers understand the value of Airlock Digital’s solutions.
• Work closely with account managers to identify customer needs, technical requirements, and potential opportunities.
• Product Demonstrations & Technical Engagement
• Conduct product demonstrations, presentations, and technical discussions tailored to customer environments.
• Clearly articulate the features, capabilities, and benefits of Airlock Digital’s products.
• Proof-of-Concept (POC) Leadership
• Lead the technical execution of proof-of-concept engagements from initial scoping through successful completion.
• Define evaluation criteria and design POCs aligned with the customer’s environment and success metrics.
• Maintain regular engagement with prospects to ensure momentum and resolve technical challenges.
• Customer Discovery & Solution Alignment
• Understand customer environments, security requirements, and operational challenges.
• Align Airlock Digital’s solutions to address specific business and security needs.
• Implementation Support
• Act as the interface between customers and internal teams during early implementation to support knowledge transfer.
• Aid with deployment planning and integration support when needed.
• Cross-Functional Collaboration
• Partner with Product, Support, and Customer Success teams to ensure successful customer adoption.
• Provide feedback to product teams based on customer interactions, market trends, and competitive insights.
• Technical Documentation & RFP Support
• Assist with RFP, RFI, and tender responses.
• Maintain documentation related to POC progress, outcomes, and customer feedback.
• Industry Engagement
• Represent Airlock Digital at customer briefings, partner engagements, and industry events when appropriate.

Required Skills & Qualifications

• 8+ years of experience in the technology industry, ideally in sales engineering, pre-sales engineering, or cybersecurity architecture roles.
• Experience supporting endpoint security, application allowlisting, or related cybersecurity technologies.
• Hands-on experience delivering technical product demonstrations, solution evaluations, and proof-of-concept (POC) engagements in enterprise environments.
• Strong understanding of enterprise security architectures, Zero Trust security principles, and modern cybersecurity frameworks such as MITRE ATT&CK, NIST, or CIS.
• Ability to translate complex security, infrastructure, and operational requirements into practical solution architectures and deployment strategies.
• Experience working within enterprise IT environments including Active Directory, Windows administration, APIs, integrations, and cloud platforms.
• Experience supporting complex enterprise sales cycles with multiple stakeholders including security, IT operations, and executive leadership.
• Experience operating in a high-growth or fast-scaling cybersecurity company is highly desirable.
• Strong analytical and problem-solving skills with a customer-first mindset and the ability to troubleshoot technical challenges.
• Excellent verbal and written communication skills with the ability to present technical concepts clearly to both technical and executive audiences.
• Ability to build trusted relationships and collaborate effectively across sales, product, engineering, and customer success teams.
• Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related technical field, or equivalent practical experience.

Preferred Qualifications

• POC conversion rates
• Customer satisfaction with technical engagements
• Product adoption success
• Sales team enablement effectiveness – contribution to win rate.
• Deployment success rates
• Customer satisfaction scores

What We Offer

• Ongoing training and development opportunities
• Competitive compensation package including OTE range of USD $208,000 to $260,000
• Health, dental, and vision insurance
• 401K Plan with 4% Company Match
• Life and disability programs
• Paid parental leave
• Paid time off and paid holidays
• Volunteer and birthday time off
• Home office allowance

Our Commitment

We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible.