Sr. Sales Associate

About the role

Rack Room Shoes is the family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. The primary responsibility is to provide excellent service to customers and meet or exceed store goals.

Responsibilities

• Create an excellent shopping experience for customers through awareness and company service standards.
• Promote company rewards programs and other business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged and merchandised properly.
• Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Participate in physical inventories, assist in shipping and receiving merchandise, and assist in merchandise placement on the sales floor.
• Process all sales and POS terminal transactions in accordance with policy and procedure.
• Handle refunds/exchanges and process S2H and Customer Pickup orders as part of POS/Back Office responsibilities.

Requirements

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of the company's policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably in specialty retail or footwear.
• Basic knowledge of the company's policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Skills

• Excellent interpersonal and customer service skills.
• Ability to handle multiple tasks and adapt to changing priorities.
• Basic knowledge of POS systems and inventory management.
• Strong organizational and attention to detail skills.

Benefits

• Flexible schedule available.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.

Pay

The pay range for this position at Hagerstown, Maryland US is Centre At Hagerstown 17682 Garland Groh Blvd.

Schedule

Flexible schedule available.