Sr. Risk Manager for Enterprise Program Governance

About the role

The Sr. Risk Manager for Enterprise Program Governance role at Capital One is responsible for managing implementation and enhancement projects for a diverse set of initiatives, with a broad range of complexity and scale. This role requires excellent communication and interpersonal skills, a passion for quality assurance, strong attention to detail, and a desire to help the enterprise appropriately manage the change risk associated with large-scale project execution.

Responsibilities

• Lead Standard Adherence activities for large programs - document outputs, and communicate results with program leaders and stakeholders
• Perform effective challenge over large programs with strong critical thinking and negotiation skills, challenging assumptions about project health and timelines
• Lead program Governance Evaluations - document outputs and communicate results with program leaders and stakeholders
• Lead documentation requests with audit and/or external regulators on matters related to change governance
• Identify the root causes of recurring project failures across the enterprise to determine if issues come from poor planning, lack of resources, or weak governance
• Streamline and modernize the change governance framework by leveraging automation and AI tools to reduce administrative burden and speed up risk identification
• Possess strong cross-functional collaboration skills to provide strategic and tactical thought partnership to effectively drive project delivery
• Build and maintain relationships with key stakeholders to ensure delivery of commitments
• Drive continuous improvements to the ERM program to increase operational efficiency, reduce execution risk, and make board reporting more impactful
• Bring clarity to ambiguous situations, analyze incomplete project data, isolate the true risk factors, and recommend clear next steps

Requirements

• Bachelor’s Degree or military experience
• At least 4 years of process management, risk management, audit or change management experience
• At least 3 years of project management experience
• At least 3 years of experience in modernizing governance frameworks, including streamlining workflows and adopting digital tools or AI to improve risk oversight
• At least 2 years of experience using project management tools (Risks, Assumptions, Issues, and Dependencies (RAID), Waterfall, Agile)
• At least 2 years of experience using Google or Microsoft Office Suite

Qualifications

• Project Management Professional (PMP) certification, Scrum Master certification, Lean Six Sigma certification or Internal Auditor certification (preferred)
• Experience in the financial industry (preferred)
• Experience in consulting industry (preferred)

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Chicago, IL: $161,500 - $184,300 for Sr. Risk Manager

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Contact Information

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com