Sr. Research Scientist, AWS Security
Amazon Science · Herndon, VA · 3 wk ago
OTHRFull-time
About the role
The AWS Security team is seeking a Research Scientist to apply rigorous quantitative methods to problems at the intersection of cloud security and customer experience. The ideal candidate will design and conduct large-scale research studies leveraging advanced statistical modeling, survey research, and behavioral science to surface actionable insights.
Responsibilities
- Design and develop quantitative measurement models—including structural equation models (SEM) and latent variable frameworks—that map the relationships between security experiences and customer perception outcomes.
- Define and validate customer perception constructs through confirmatory factor analysis, survey design, and large-scale data collection across diverse customer segments, including technical and non-technical decision-makers.
- Extend existing scientific techniques and invent new approaches to address complex measurement challenges in the enterprise and emerging technology domain, including multi-stakeholder modeling, cross-segment analysis, and longitudinal study design.
- Partner cross-functionally with security specialists, program managers, and customer teams to integrate data sources into a unified research program.
- Establish baseline metrics and develop leading and lagging indicators that enable data-driven goal-setting and ongoing measurement of customer perception trends over time.
- Ensure scientific rigor by documenting methodology, validating model fit using established statistical criteria, and maintaining reproducibility of results.
Qualifications
- PhD, or Master's degree and 5+ years of quantitative field research experience
- Experience with statistical analytics and programming languages such as R, Python, Ruby, etc.
- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership
- 3+ years of relevant research experience applying structural equation modeling (SEM), factor analysis, or latent variable modeling to real-world measurement problems