Sr. Research Manager, Design Research
WHOOP · Boston, MA · 1 mo ago
On-siteArt & Creative$120k–$160k/yrFull-time
Responsibilities
- Provide strategic leadership across design research, ensuring alignment with hardware, product, and organizational priorities.
- Scale early-stage research initiatives, working closely with cross-functional leaders to identify opportunities for research and set expectations for mixed-methods research, ensuring research is positioned as a critical input to decision-making.
- Partner closely with Program Management and team members to intake research needs, assess tradeoffs, and guide prioritization and research direction.
- Manage, coach, and develop a team of senior researchers, fostering strong research craft, clear communication, and professional growth.
- Serve as a senior individual contributor on complex, high-impact research initiatives, particularly those adjacent to physical product and hardware development.
- Own relationships with external research vendors, including scoping projects, defining success criteria, and ensuring high-quality execution.
- Communicate research insights clearly and credibly to cross-functional partners and leadership, positioning research as a critical input to decision-making.
Qualifications
- Bachelor’s degree in a relevant field such as human factors, design research, user experience research, design anthropology, psychology, or a related discipline.
- 5+ years of experience conducting user research for physical products, ideally within hardware, health, or consumer product environments.
- 2+ years of people management experience, including coaching, feedback, and performance development.
- Strong mixed-methods research background, with demonstrated application of qualitative and quantitative approaches to real-world products.
- Experience working within or alongside hardware development lifecycles (not software-only).
- Experience managing or partnering with external research vendors, including project scoping and execution.
- Able to manage multiple workstreams, navigate ambiguity, and influence without direct authority across cross-functional teams.
- Excellent written, verbal, and presentation skills, with the ability to communicate complex insights to executive audiences.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Benefits
At WHOOP, we offer a comprehensive benefits package that includes:
- Competitive base salary ranging from $120,000 - $160,000 per year, depending on experience and qualifications.
- Equity compensation to align employees with the long-term success of the company.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Flexible work arrangements.
- Professional development opportunities.
- Annual paid time off.
- Employee assistance program.
- Generous parental leave.
- Discounted gym memberships.
- Company-sponsored wellness programs.
- Regular team-building activities.
- Flexible spending accounts.
- Life insurance.
- Disability coverage.
- Comprehensive employee resource groups.
- Access to mental health resources.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness center.
- Seasonal events and celebrations.
- Volunteer opportunities.
- Community involvement programs.
- Employee referral bonuses.
- Remote work options.
- Parental leave.
- Family-friendly policies.
- Work-life balance initiatives.
- Continuous learning and development opportunities.
- Flexible scheduling.
- Employee recognition programs.
- Wellness programs.
- Professional development workshops.
- Peer mentoring programs.
- Employee resource groups.
- Flexible spending accounts.
- Disability coverage.
- Life insurance.
- Subsidized meals.
- Telemedicine services.
- On-site fitness