Sr Relationship Manager, MM

About the role

The Middle Market (MM) Senior Relationship Manager (RM), Commercial Banking, is an external sales role responsible for executing integrated sales, service, and relationship strategies with responsibility for obtaining new and growing existing commercial relationships within the Middle Market target space.

Responsibilities

• Leads the formulation and implementation of long and short-term strategic plans and objectives to increase market share/penetration and maximize opportunities for growth throughout the marketplace
• Develops new business with prospects that have the largest and most complex credit needs in assigned portfolio segment
• Maintains or establishes the largest portfolio segment and geography for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business
• Secures and maximizes existing profitable commercial relationships by cross-selling the full range of TD's products and services, such as lending, treasury management, capital markets, investment services and other financial solutions
• Facilitates larger transactions and relationships referred to Commercial relationship management according to prescribed Bank parameters
• Makes calls independently and invites less experienced Relationship Managers to join as a development opportunity
• Coaches, trains, and develops less experienced Relationship Managers
• Contributes to the loan decision process based on evaluation of credit risk and other key factors from Credit Management
• Resolves issues related to credit support and product partners to support the regional strategy
• Generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entities
• Maintains frequent interaction with centers of influence, diverse industry segments, community leaders, and senior business contacts
• Develops broader knowledge base of commercial and small business, other Company products and services, which may include loan policy, documentation, structuring and regulatory requirements
• Maintains strong business relationships with referral sources and ensures they have current information on products and services
• Coordinates with internal business partners to maximize cross-selling and referral opportunities
• Supports business objectives to achieve excellence in the quality delivery of sales, service, and products aligned with “Best Run” concepts
• Completes all required job specific, compliance-related training
• Maintains knowledge of business strategies, programs and practices
• Ensures ongoing compliance with internal / external audit and regulatory requirements
• Provides prompt and comprehensive response to all external audit, regulator and compliance requests and findings
• Maintains appropriate records of action plans
• Meets regular sales goals
• Contributes to overall strategic direction, process improvement and other initiatives
• Develops and maintains knowledge about TD’s products and services; maintains knowledge of new products and solutions, competition, markets and other trends

Requirements

• 4 year degree or equivalent experience
• 10+ years related experience
• In-depth understanding of commercial industry, business development techniques and credit decisions
• Proven business development track record, with proven ability to conceptualize and implement effective new business strategies
• Extensive network of outside referral sources for new business
• Excellent credit and financial analysis skills
• Refined negotiation skills
• Prominent communication skills, both verbal and written
• Proven PC skills
• Demonstrated experience in Commercial & Industrial, Divestitures, Mergers & Acquisition loans
• Demonstrated experience in syndicated loans

Qualifications

• Understanding and support of the Bank's Customer Service Strategy
• Consideration of the impact of decisions on the well-being of TD, its customers and stakeholders
• Delivery of legendary customer experiences – Provide the highest level of Customer service when dealing with internal partners, vendors or our Customers – WOW at every opportunity
• Leadership and modeling of quality service delivery at every interaction
• Leadership and contribution to the ongoing improvement of the partner/Customer experience

Skills

• Understanding and utilizing compliance/risk and control programs
• Knowledge of business strategies, programs and practices
• Compliance with internal / external audit and regulatory requirements
• Completion of required job specific, compliance-related training

Benefits

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

Pay

$148,720 - $240,240 USD

Schedule

40 hours per week