Jobs · Finance · Tennessee

Sr. Relationship Banker - Nashville TN Gallatin Pike

U.S. Bank · Nashville, TN · 1 mo ago
Finance$27–$33/hrFull-time
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for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info. Let's parse the posting. First paragraph: "At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One." That's about the role/company. Could be "About the role" or "About U.S. Bank". We'll use "About the role". Use

. Next: "Job Description Relationship Bankers build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs. Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy" That's responsibilities. Use

Responsibilities

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  • items. Next: "This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment." That's a requirement (maybe "Requirements" or "Qualifications"). We'll treat as "Requirements". Use
      . Next: "Basic Qualifications High school diploma or equivalent Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training" That's qualifications. Could be "Qualifications". Use
        . Next: "Preferred Skills/Experience Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Advanced knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred" That's skills. Use

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          . Next: "Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here." We need to extract list items. The text is a bit run-on. We'll split by commas or maybe each benefit separated by no punctuation? It says: "Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law" We can treat each as separate benefit. We'll produce
          • Healthcare (medical, dental, vision)
          • etc. Next: "Pay Range: $27.00 - 33.00". That's pay. Use

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            . Schedule: Not mentioned. So omit. We also need to remove boilerplate: EEO, E-Verify, disability accommodations, etc. Also remove lines about background checks etc beyond NMLS? The NMLS registration requirement is substantive; we keep that. The rest about background checks etc is boilerplate? It mentions "U.S. Bank will consider qualified applicants with arrest or conviction records for employment." That's maybe EEO? It's about hiring practice but could be considered boilerplate. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO statement, E-Verify, etc. Also remove "Review our full benefits available by employment status here." maybe keep? It's a link instruction; maybe remove as application instruction? It's not exactly application instruction but could be considered a link. Safer to remove. Also remove "If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants." That's boilerplate. Also remove "U.S. Bank is an equal opportunity employer..." etc. Also remove "The salary range reflects figures based on the primary location..." maybe keep? It's about pay range but we already have pay range. Might be considered redundant. Could keep as part of Pay section but it's generic. Might be considered boilerplate. Safer to keep only the explicit Pay Range. Also remove "In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements)." That's benefits info but we already have benefits list; could be considered extra but it's substantive. However it's generic. Might keep as part of Benefits section? Could add as a

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            About the role

            At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

            Responsibilities

            • Build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
            • Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
            • Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
            • Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
            • Maintains a working knowledge of consumer and business banking products and services including digital products and services.
            • Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
            • Develops collaborative partnerships with branch team members and partners to best serve clients.
            • Opens new consumer and business accounts, completes service requests and submits credit applications.
            • Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
            • Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

            Requirements

            • This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
            • You will be subject to the required registration process, which includes a criminal background and credit check.
            • Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

            Qualifications

            • High school diploma or equivalent
            • Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training

            Skills

            • Proven ability to build and foster relationships with clients through proactive outreach and follow up
            • Ability to effectively engage and communicate with clients
            • Advanced knowledge of applicable bank and branch policies, procedures and support systems
            • Thorough knowledge of all retail products and services
            • Proven customer service and interpersonal skills
            • Experience in participating in sales campaigns/promotions
            • Experience with using and demonstrating digital products and self-service technologies
            • Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
            • Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
            • Experience in the financial services industry preferred

            Benefits

            Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

            • Healthcare (medical, dental, vision)
            • Basic term and optional term life insurance
            • Short-term and long-term disability
            • Pregnancy

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