Sr. Reimbursement Specialist - Fixed Term
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to extract substantive content: The posting includes:
- Intro paragraph about UBC: "As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! This is a fixed term opportunity from 10/12/2026 to 1/29/2027."
- Brief Summary: "The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered."
- Specific Job Duties: list of duties (multiple sentences). We need to turn into
- .
- Desired Skills And Qualifications: list of qualifications.
- Benefits: list of benefits.
- At the end: "M-F 8AM-5PM ET" (schedule). Also maybe "Fixed term opportunity from 10/12/2026 to 1/29/2027" (duration). That could be schedule? It's a fixed term. The schedule is M-F 8AM-5PM ET. So we can include a Schedule section.
- Pay: Not mentioned. So we should NOT include Pay section.
- Benefits: we have list.
- Also note: "Remote opportunities" etc. So Benefits section.
- Also "Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other." That's a note; we should include as part of benefits list? It's a note about JD; we can include as a bullet maybe but it's a note. Probably include as bullet: "Discretionary PTO (Paid Time Off) OR 20 days PTO". We'll keep.
- Also "401K with company match*" etc.
- Also "Tuition reimbursement", "Flexible work environment", etc.
- Also "Paid Holidays", "Employee assistance programs", "Medical, Dental, and vision coverage", "HSA/FSA", "Telemedicine (Virtual doctor appointments)", "Wellness program", "Adoption assistance", "Short term disability", "Long term disability", "Life insurance", "Discount programs".
We need to remove EEO boilerplate: "UBC is proud to be an equal opportunity employer..." etc. Remove that.
Also remove duplicated lines? Not seeing duplicates.
We need to preserve all substantive info.
We need to decide sections: Could have About the role (intro + brief summary?), Responsibilities (Specific Job Duties), Qualifications (Desired Skills And Qualifications), Benefits, Schedule. Possibly also "About UBC" but instructions say use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map:
- About the role: include intro paragraph about UBC and mission, plus maybe the brief summary? The brief summary is more about the role's goal. Could be part of About the role.
- Responsibilities: Specific Job Duties.
- Qualifications: Desired Skills And Qualifications.
- Benefits: Benefits list.
- Schedule: M-F 8AM-5PM ET and fixed term duration? Could include both.
We should not include Requirements separate if we have Qualifications. Could combine Requirements and Qualifications but instructions list both as possible headings. We'll use Qualifications.
We need to ensure we don't create empty sections.
Now format: Use
for each section heading. Then content: For prose, use
. For lists, use
- .
We need to preserve all substantive info: Let's extract each piece.
Intro paragraph (About the role):
"As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! This is a fixed term opportunity from 10/12/2026 to 1/29/2027."
We could split: maybe keep the fixed term info in Schedule section. But it's also part of About the role. We'll keep it in About the role as prose.
Brief Summary: "The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered."
We could combine with About the role or separate. Since we have About the role heading, we can include both paragraphs under it.
Now Responsibilities: list of duties.
Let's extract each duty sentence:
- Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer; obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval.
- Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. Ensure files are complete so team can determine the current status.
- Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding.
- Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient.
- Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. May serve as single point of contact for an assigned group of prescribers.
- Identify and report events as required by the REMS requirements for specified medication. Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer.
- Educate patients, prescribers, and others regarding program requirements, and facilitate referrals.
- Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures.
We need to ensure each bullet is a
- . Could combine some sentences that are part of same duty. We'll keep each bullet as a duty.
Now Qualifications: Desired Skills And Qualifications list:
- High School Diploma/GED or equivalent experience
- 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement.
- Health Insurance claims or patient accounting experience a plus.
- Computer proficiency in MS Office applications, with database experience a plus.
- Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels.
- Ability to manage multiple priorities and meet deadlines.
- Detail oriented with good analytical skills.
- Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred.
We'll make each a
- .
Now Benefits list:
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match*
- Tuition reimbursement
- Flexible work environment
- Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other.
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short term disability
- Long term disability
- Life insurance
- Discount programs
We need to keep the note about JD as part of the bullet? It's a note; we can include as part of the bullet: "Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other." We'll keep.
Now Schedule: We have "M-F 8AM-5PM ET". Also fixed term duration maybe separate but we can include in Schedule: "Fixed term: 10/12/2026 to 1/29/2027; Monday–Friday, 8 AM–5 PM ET". We'll combine.
Now we need to ensure we don't include any boilerplate like EEO. Remove that.
Now produce HTML fragment:
About the role
... (intro + brief summary)
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Schedule
Fixed term: 10/12/2026 to 1/29/2027; Monday–Friday, 8 AM–5 PM ET
Make sure to preserve all info exactly as given, but we can adjust punctuation slightly? Should not invent or summarize away detail. We need to preserve all substantive information; we can rephrase slightly but better to keep original wording. However we need to split into bullets; we can keep the sentences as they are.
Let's copy the intro paragraph exactly as given: "As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to extract substantive content: The posting includes: - Intro paragraph about UBC: "As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! This is a fixed term opportunity from 10/12/2026 to 1/29/2027." - Brief Summary: "The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered." - Specific Job Duties: list of duties (multiple sentences). We need to turn into
- .
- Desired Skills And Qualifications: list of qualifications.
- Benefits: list of benefits.
- At the end: "M-F 8AM-5PM ET" (schedule). Also maybe "Fixed term opportunity from 10/12/2026 to 1/29/2027" (duration). That could be schedule? It's a fixed term. The schedule is M-F 8AM-5PM ET. So we can include a Schedule section.
- Pay: Not mentioned. So we should NOT include Pay section.
- Benefits: we have list.
- Also note: "Remote opportunities" etc. So Benefits section.
- Also "Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other." That's a note; we should include as part of benefits list? It's a note about JD; we can include as a bullet maybe but it's a note. Probably include as bullet: "Discretionary PTO (Paid Time Off) OR 20 days PTO". We'll keep.
- Also "401K with company match*" etc.
- Also "Tuition reimbursement", "Flexible work environment", etc.
- Also "Paid Holidays", "Employee assistance programs", "Medical, Dental, and vision coverage", "HSA/FSA", "Telemedicine (Virtual doctor appointments)", "Wellness program", "Adoption assistance", "Short term disability", "Long term disability", "Life insurance", "Discount programs".
We need to remove EEO boilerplate: "UBC is proud to be an equal opportunity employer..." etc. Remove that.
Also remove duplicated lines? Not seeing duplicates.
We need to preserve all substantive info.
We need to decide sections: Could have About the role (intro + brief summary?), Responsibilities (Specific Job Duties), Qualifications (Desired Skills And Qualifications), Benefits, Schedule. Possibly also "About UBC" but instructions say use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map:
- About the role: include intro paragraph about UBC and mission, plus maybe the brief summary? The brief summary is more about the role's goal. Could be part of About the role.
- Responsibilities: Specific Job Duties.
- Qualifications: Desired Skills And Qualifications.
- Benefits: Benefits list.
- Schedule: M-F 8AM-5PM ET and fixed term duration? Could include both.
We should not include Requirements separate if we have Qualifications. Could combine Requirements and Qualifications but instructions list both as possible headings. We'll use Qualifications.
We need to ensure we don't create empty sections.
Now format: Use
for each section heading. Then content: For prose, use
. For lists, use
- . We need to preserve all substantive info: Let's extract each piece. Intro paragraph (About the role): "As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! This is a fixed term opportunity from 10/12/2026 to 1/29/2027." We could split: maybe keep the fixed term info in Schedule section. But it's also part of About the role. We'll keep it in About the role as prose. Brief Summary: "The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered." We could combine with About the role or separate. Since we have About the role heading, we can include both paragraphs under it. Now Responsibilities: list of duties. Let's extract each duty sentence: - Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer; obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval. - Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. Ensure files are complete so team can determine the current status. - Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding. - Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient. - Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. May serve as single point of contact for an assigned group of prescribers. - Identify and report events as required by the REMS requirements for specified medication. Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer. - Educate patients, prescribers, and others regarding program requirements, and facilitate referrals. - Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures. We need to ensure each bullet is a
- . Could combine some sentences that are part of same duty. We'll keep each bullet as a duty. Now Qualifications: Desired Skills And Qualifications list: - High School Diploma/GED or equivalent experience - 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement. - Health Insurance claims or patient accounting experience a plus. - Computer proficiency in MS Office applications, with database experience a plus. - Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels. - Ability to manage multiple priorities and meet deadlines. - Detail oriented with good analytical skills. - Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred. We'll make each a
- .
Now Benefits list:
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match*
- Tuition reimbursement
- Flexible work environment
- Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other.
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short term disability
- Long term disability
- Life insurance
- Discount programs
We need to keep the note about JD as part of the bullet? It's a note; we can include as part of the bullet: "Discretionary PTO (Paid Time Off) OR 20 days PTO *note: JD should include one or the other." We'll keep.
Now Schedule: We have "M-F 8AM-5PM ET". Also fixed term duration maybe separate but we can include in Schedule: "Fixed term: 10/12/2026 to 1/29/2027; Monday–Friday, 8 AM–5 PM ET". We'll combine.
Now we need to ensure we don't include any boilerplate like EEO. Remove that.
Now produce HTML fragment:
About the role
... (intro + brief summary)
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Schedule
Fixed term: 10/12/2026 to 1/29/2027; Monday–Friday, 8 AM–5 PM ET
Make sure to preserve all info exactly as given, but we can adjust punctuation slightly? Should not invent or summarize away detail. We need to preserve all substantive information; we can rephrase slightly but better to keep original wording. However we need to split into bullets; we can keep the sentences as they are. Let's copy the intro paragraph exactly as given: "As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We