Sr. Quality Engineer

About the role

CSAT Solutions is seeking a highly skilled Senior Quality Process Engineer to join our Quality Engineering team. This role will focus on ensuring the quality, reliability, and performance of laptops, main logic boards (MLB), and LCD assemblies. The ideal candidate is detail-oriented, process-driven, and passionate about continuous improvement in a high-paced technical environment.

Responsibilities

• Develop, apply and maintain quality requirements of products during process design through production
• Perform statistical analysis of processes, through the use of trend charts, control charts, Pareto diagrams, and fish bone diagrams for application in continuous improvement efforts
• Perform reject analysis and reject verification to provide feedback to Operations and Engineering for the purpose of process improvement
• Provide special testing, process capability studies, repeatability studies and equipment correlations as required
• Prepare instructions and procedures for use by cross-functional teams in inspecting products for mechanical and aesthetic criteria, and for use in training
• Work on New Product Project teams to provide for smooth transition of New Products into the regular manufacturing process
• Consult with cross-functional teams to initiate product improvements
• Implement and facilitate continuous improvement activities in all areas of the business
• Recommend process and/or design improvements including: developing and maintaining new failure analysis methods, corrective actions suggestions, material and component analysis and suggestions of change
• Manage multiple projects at once; plan, arrange, organize and projects, and communicate status to internal and external stakeholders
• Leverage industry trends to proactively identify issues and opportunities to implement improvements
• Cross train across business units in quality standards and methodologies
• Mentor engineers and others in quality methodologies
• Responsible for meeting ISO 9001 and/or other quality system requirements in their department
• Other duties as assigned

Requirements

• Bachelor’s Degree in related field required
• 5 or more years of demonstrated success in a similar position
• Proficient English abilities required
• Email and written messaging with intermediate Excel knowledge
• Working knowledge of statistical process control and experimental design concepts
• Excellent knowledge of tools and methods related to inspection and analysis (prefer computer environment)
• Proven experience in successful problem solving
• Excellent time-management skills

Preferred Qualifications

• Certified six sigma black belt, CQE
• IPC-610, IPC7711/7721 training and certifications

Working Conditions

• Position is based at CSAT Solutions’ Houston facility
• Requires standing, walking, and working in a production/repair environment for extended periods
• Must be able to lift up to 25 lbs occasionally
• Regular exposure to electronic components, ESD-protected areas, and repair tools

Schedule

Standard Monday–Friday schedule with occasional overtime as required by business needs.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO)