Sr. Quality Control Specialist

Responsibilities

• Lead investigations into customer quality complaints
• Determine whether issues are internally or externally driven
• Perform root cause analysis
• Gather and analyze production, quality, and operational data
• Partner with Manufacturing, Operations, and Supply Chain during investigations
• Document findings and supporting information in SAP
• Recommend and track corrective actions
• Communicate investigation results to stakeholders
• Identify complaint trends and continuous improvement opportunities

Requirements

• Experience in Quality Assurance within a manufacturing environment
• Hands-on experience conducting complaint or quality investigations
• Strong root cause analysis skills
• Knowledge of basic manufacturing processes and quality fundamentals
• Strong analytical, problem-solving, and documentation abilities
• Able to manage investigations across multiple departments
• SAP experience is preferred

Key Details

Remote opportunity
Compensation: $32.00-36.00 per hour
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit here.