Sr. Quality Assurance Tester II (6515)

About the role

At MetroStar, we prioritize communication through official channels. Any messages sent from "@metrostarcareers.com" are not legitimate; if you suspect fraudulent activity, please contact us directly.

Responsibilities

• Manage customer inquiries and requests
• Handle escalated issues and provide solutions
• Collaborate with cross-functional teams to improve service

Requirements

• Bachelor's degree in Business Administration, Communications, or related field
• 2+ years of customer service experience
• Strong problem-solving and communication skills

Qualifications

• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and manage multiple tasks

Skills

• Customer service orientation
• Technical support knowledge (optional)

Benefits

• Competitive salary
• Flexible work schedule
• Professional development opportunities

Pay

Salary is commensurate with experience.

Schedule

Full-time position available.

Benefits

• Health insurance
• Retirement plan
• Employee discounts