Jobs · Massachusetts

Sr. Quality Assurance and Testing Specialist

Franklin Sports · Stoughton, MA · 1 mo ago
$71k–$85k/yrFull-time
We need to output HTML fragment with sections only when content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to extract content. Let's parse posting. Who we are: description about company. Could be "About the role"? Actually "Who we are" is about company, not role. But we can put under "About the role"? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings if present. We have: - About the role: maybe "What you will do:" and "In More Detail, You Will ..." That's responsibilities. - Responsibilities: list of duties. - Requirements: maybe "Who You Are" bullet: Bachelor’s degree required, 7+ years experience. - Qualifications: maybe "What You Have Done/Essential To The Role" list of knowledge/skills. - Skills: maybe computer user skills etc. - Benefits: list of benefits. - Pay: pay range. - Schedule: maybe hybrid option? Not explicit schedule but mention hybrid option and location. Could be schedule: hybrid option. But we should only include if posting actually states them. It says "The position is located in our headquarters in Stoughton, MA with a hybrid option". That's schedule info (hybrid). So we can include Schedule section. We must not include boilerplate like EEO, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we drop "Franklin Sports is an equal opportunity employer..." etc. Also drop "If you are interested in joining the #FranklinFamily, please apply." Also drop "#FranklinFamily" maybe but it's part of content? It's a hashtag; could be considered boilerplate? Probably drop. We need to preserve all substantive information. Let's extract. Substantive info: Company description: "At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, the National Women’s Soccer League, the Women’s National Basketball Association, the Pro Volleyball Federation, USA Pickleball, and Hasbro’s Nerf brand — all of which bring energy, strength, and joy to our products. We are family owned and family driven. To join Franklin Sports is to join the #FranklinFam." We could put this under "About the role"? Actually "About the role" maybe about the role, not company. But we have no explicit "About the role" section. Could we create an "About the role" heading with company description? Might be okay but instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid using About the role for company overview. Usually "About the role" is about the job, but we can put company description there if no better place. However we have "Who we are:" which is company overview. Could treat as "About the role"? Might be odd but acceptable. Alternatively we could omit About the role if no specific content. But we have substantive content about company; we could put under "About the role" as description of the role's context. I'd include. Responsibilities: from "What you will do:" and "In More Detail, You Will". Let's combine. What you will do: The Senior Quality Assurance and Testing Specialist will support our busy QA/QC department. This role will be responsible for overseeing product - safety - related testing, remediating with vendors as required to assure 100% compliance with all US Federal, State and major account regulations. In addition, the Senior Quality Assurance and Testing Specialist will provide a variety of QA support duties to the Product Management team on all aspects of a product life cycle, and ensure that all incoming products meet shipment compliance with Federal and State regulations. The ideal candidate should have comprehensive knowledge of the consumer product safety regulations and laws, and have prior experience with/in product quality assurance, preferably in the consumer product testing laboratories for toys and/or the sports industry. This role requires a detailed oriented individual who has a proven ability to build internal and external relationships while ensuring product safety standards are met. The position is located in our headquarters in Stoughton, MA with a hybrid option and will report to the VP, Quality Assurance and Environmental Sustainability. #FranklinFamily Then "In More Detail, You Will Maintain and update existing testing protocols, testing forms, and Standard Operating Procedures (SOPs) to ensure compliance with applicable product safety regulations and customer requirements. Develop new testing protocols as needed. Serve as the point person for relationships with Franklin third-party testing laboratories. Negotiate testing pricing, coordinate testing programs, and ensure timely execution of compliance testing. Review and approve protocols developed by other QA staff. Provide guidance and technical support and address questions related to testing requirements, compliance standards, and protocol implementation. Maintain and update product safety regulations, testing policies, and compliance requirements within the Franklin Vendor Manual. Develop and implement SOPs as needed and communicate regulatory or policy changes to vendors and internal teams. Manage testing and inspection status for major Direct Import (DI) customer programs. Monitor project progress to ensure compliance requirements are met. Review and approve artwork, product sign-offs, catalogs, and risk assessments related to product safety, regulatory compliance, and potential liability exposure for certain product categories. Handle Franklin Sports' Consumer Product Safety Commission (CPSC) eFiling program, ensuring accurate and timely submission of required compliance information and maintenance of supporting records. Collaborate cross-functionally with Product Management, Sourcing, Operations, Quality Assurance, vendors, testing laboratories, and customers to support product compliance throughout the product lifecycle. Other projects as assigned." We need to extract responsibilities as bullet list. Let's list duties: - Support busy QA/QC department. - Oversee product-safety-related testing, remediate with vendors to assure 100% compliance with US Federal, State and major account regulations. - Provide QA support duties to Product Management team on all aspects of product life cycle. - Ensure incoming products meet shipment compliance with Federal and State regulations. - Maintain and update existing testing protocols, testing forms, and SOPs. - Develop new testing protocols as needed. - Serve as point person for relationships with Franklin third-party testing laboratories. - Negotiate testing pricing, coordinate testing programs, ensure timely execution of compliance testing. - Review and approve protocols developed by other QA staff. - Provide guidance and technical support, address questions related to testing requirements, compliance standards, protocol implementation. - Maintain and update product safety regulations, testing policies, compliance requirements within Franklin Vendor Manual. - Develop and implement SOPs as needed; communicate regulatory or policy changes to vendors and internal teams. - Manage testing and inspection status for major Direct Import (DI) customer programs. - Monitor project progress to ensure compliance requirements are met. - Review and approve artwork, product sign-offs, catalogs, and risk assessments related to product safety, regulatory compliance, potential liability exposure for certain product categories. - Handle Franklin Sports' CPSC eFiling program, ensuring accurate and timely submission of required compliance information and maintenance of supporting records. - Collaborate cross-functionally with Product Management, Sourcing, Operations, Quality Assurance, vendors, testing laboratories, and customers to support product compliance throughout product lifecycle. - Other projects as assigned. Also note: "The ideal candidate should have comprehensive knowledge..." that's more qualifications. Now Requirements: "Who You Are Bachelor’s degree required, ideally with a focus in Quality Control or related field 7+ years of experience in QA/QC role in the consumer product industry, ideally in consumer product testing laboratories for toys and/or the sports industry" Thus: - Bachelor’s degree required (preferably Quality Control or related field). - 7+ years experience in QA/QC role in consumer product industry, preferably in consumer product testing laboratories for toys and/or sports industry. Qualifications: "What You Have Done/Essential To The Role Strong knowledge of Consumer Product Safety Regulations and rules, testing principles and applications, such as ASTM, AATCC, CPSIA, FTC, EN, etc. Demonstrated knowledge to the broad spectrum of affiliates, including Testing Labs, Vendors, Product Management, Operations, etc. Problem solving abilities Excellent written and verbal communication skills Highly organized with great follow up abilities Able to deal with different personalities and cultural understanding with proven relationship building experience Computer user skills (Word, Excel, Outlook) Ability to manage multiple priorities and juggle between daily, weekly, monthly demands Ability to work well under pressure and able to work cross functionally with all levels in the organization and with outside vendors and clients Level Of Responsibility Interact independently with internal and external parties, has the knowledge to make independent decisions. Supervisory Responsibilities This position does not supervise employees." We can extract qualifications as bullet list: - Strong knowledge of Consumer Product Safety Regulations and rules, testing principles and applications (ASTM, AATCC, CPSIA, FTC, EN, etc.). - Demonstrated knowledge of broad spectrum of affiliates (Testing Labs, Vendors, Product Management, Operations, etc.). - Problem solving abilities. - Excellent written and verbal communication skills. - Highly organized with great follow-up abilities. - Able to deal with different personalities and cultural understanding; proven relationship building experience. - Computer user skills (Word, Excel, Outlook). - Ability to manage multiple priorities and juggle daily, weekly, monthly demands. - Ability to work well under pressure. - Ability to work cross-functionally with all levels in the organization and with outside vendors and clients. - Level of responsibility: interact independently with internal and external parties, has knowledge to make independent decisions. - Supervisory responsibilities: none (position does not supervise employees). Skills: maybe overlapping with qualifications; but we could separate: computer user skills etc. However we already have computer user skills in qualifications. Could create Skills section for "Computer user skills (Word, Excel, Outlook)" and maybe "Ability to manage multiple priorities", etc. But to avoid duplication, we could put those under Skills. However we need to avoid thin sections. Perhaps combine qualifications and skills? But instruction: prefer a few substantive sections over many thin ones. So we could have Qualifications include knowledge and abilities; Skills could be computer user skills. But we already have computer user skills in qualifications; maybe we move it to Skills. Let's decide: - Qualifications: education and experience (Bachelor's degree, 7+ years). - Skills: knowledge of regulations, problem solving, communication, organization, relationship building, computer skills, managing priorities, working under pressure, cross-functional work, independent decision making. But we also have "Level Of Responsibility" and "Supervisory Responsibilities". Could be part of Qualifications. Better to have: - About the role (company overview) - Responsibilities (duties) - Requirements (education/experience) - Qualifications (knowledge, skills, abilities) - Benefits - Pay - Schedule (hybrid option) We can omit Skills separate if covered in Qualifications. Now Benefits: list from "We also want to share with you our benefits at a glance:" then a long list. Let's extract benefits: - Employee Discounts - 401K with immediate participation and a 1% match, a retirement 401(K) match of 3% safe harbor match, plus a potential profit-sharing retirement contribution of 1% after a full calendar year of employment - After 30 Days Waiting Period: 20 days PTO program/13 Paid Holidays (prorated) - Health, Dental, Vision Insurance - Company Paid AD&D and Life Insurance (2 times Base Salary) - Voluntary

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