Sr. Quality and Mission Assurance Manager 3

This role is required to be onsite at Mesa, AZ or Plymouth, MN with the ability to travel a minimum of 25%. No relocation assistance is available. A Secret clearance is required for start.

About the role

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history — from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future, and have fun along the way.

The Senior Quality & Mission Assurance (QMA) Manager is responsible for overall leadership of the Northrop Grumman Armament Systems Business Unit’s Quality & Mission Assurance organization, including Mission Assurance, Program / Product Quality, Supplier Quality, Quality Management System, Audits, Training, Inspection, and Metrology/Calibration. This role oversees more than 165 quality professionals across five locations (Plymouth and Elk River, MN; Mesa, AZ; Radford, VA; and Independence, MO). This role is a Manager of Managers and also manages 9 individual contributors supporting the Quality Management System(s), Audits (Internal and External), and Training.

The ideal candidate is an experienced leader with demonstrated expertise in strategy, process development, process analysis, performance management, operational excellence, risk management, and continuous improvement. They will have a proven track record of solving complex problems through systematic and objective evaluation of information, resulting in effective communication, championing, and implementation of change with a diverse set of internal and external customers and suppliers. Excellent interpersonal and organizational skills are essential to working in a collaborative team. The position reports directly to the Weapons Systems Division Director of Mission Assurance with additional reporting responsibilities to the Armament Systems Business Unit VP.

Responsibilities

• Manage the Business Unit’s Quality & Mission Assurance (QMA) organization, including Quality and Mission Assurance Managers who oversee Mission Assurance, Program / Product Quality, Supplier Quality, Quality Management System, Audits, Training, Inspection, and Metrology/Calibration.
• Responsible for QMA Strategic Objectives and deployment, aligning Corporate, Sector, Division, and Business Unit objectives.
• Responsible for the execution and implementation of the Quality Management System (QMS) and AS9100 Certification.
• Responsible for the overall Continuous Improvement system and ensuring a consistent continuous improvement culture.
• Define and monitor program specifications, quality metrics, internal audit metrics, and processes to ensure mission success.
• Promote the professional development of the Mission Assurance workforce and foster a collaborative culture that sustains momentum around employee engagement, inclusion, affordability, innovation, value growth, and continuous improvement.
• Maintain the highest level of commitment to quality, compliance, and internal controls in adherence to company values and ethics.
• Leverage comprehensive metrics, customer and employee feedback to assess program performance and risks, and determine resources to ensure mission success.
• Develop and administer budgets, schedules, and performance standards.
• Establish and manage key project and process indicators/measures to assess project success and process performance.
• Ensure policies, procedures, and processes are in place to assure the performance and quality of products with conformance to established standards, specifications, and customer requirements.
• Proactively work with functions and segments to continuously improve the Quality Management System and correct any identified deficiencies in support of mission and strategies.
• Evaluate business systems and processes for risk, problem identification, and correction.
• Ensure corrective measures address all stakeholders’ voices, meet acceptable reliability standards, and that documentation is compliant with requirements.
• Support Return to Green, Failure Analysis, and Corrective Action activities with a focus on full resolution and future risk mitigation.
• Drive culture changes toward more proactive risk mitigation, data-driven decision-making, and a continuous improvement mindset.

Requirements

• Ability to obtain and maintain a U.S. Security Clearance and ATF Employee Possessor status.
• BA, BS, or master’s degree in a STEM, Operations/Manufacturing, or Business field.
• Bachelor’s Degree with 10 years of management or leadership experience, or Master’s degree with 8 years of management or leadership experience.
• Experience with DoD contracts and requirements.
• Lean-Six Sigma experience.
• Direct experience working and collaborating across multiple Functions, IPTs, and Projects.
• Demonstrated experience developing, growing teams, and shaping a performing culture.
• Strong strategic and analytical skills.
• Risk Management and Analysis execution experience.
• AS9100 or equivalent Quality Management System (QMS) experience.
• Process Performance Measurement, Analysis, and Continuous Improvement experience.
• Ability to support Return to Green, Failure Analysis, and Corrective Action activities as an independent resource with a focus on full resolution and future risk mitigation.
• Drive culture changes toward proactive risk mitigation, data-driven decision-making, and a continuous improvement mindset.
• Ability to travel approximately 25%.

Preferred Qualifications

• Degree in STEM, Business Management, or related fields highly desired.
• Strong executive communications skills with the ability to lead, influence, and collaborate with a diverse set of leadership stakeholders.
• Strong leadership, strategic thinking, change management, and analytical skills.
• Cross-Functional/Cross-Site Corrective Action Board Lead Experience.
• Experience with Corporate-wide projects.
• Proven experience communicating at all levels of the organization.
• ASQ Certified Quality Manager / Organizational Excellence (CQM/OE).
• Program/Project Management Experience.
• Lean-Six Sigma Black Belt.

Pay

The primary salary range for this role is $151,500.00 - $251,300.00. The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives.

Benefits

• Health insurance coverage.
• Life and disability insurance.
• Savings plan.
• Company-paid holidays and paid time off (PTO) for vacation and/or personal business.