Sr. Project Manager (Aviation Lounge/Luxury)

About the role

As an ESOP company, each employee-owner plays an essential part in Henderson’s mission to lead the industry in innovation, sustainability, and client experience. The Senior Project Manager leads the delivery of high-risk, complex, or strategically significant projects and programs with a high degree of autonomy and accountability, driving project performance, overseeing risk and financial outcomes, and aligning execution with broader business and operational goals.

Responsibilities

• Project Management: Lead high-risk, business-critical, or strategically significant projects with full autonomy; align delivery with organizational goals.
• Oversee development of complex proposals and contracts; drive pricing strategy and negotiate terms with senior clients or partners.
• Oversee deliverable strategy across internal and external teams; delegate ownership and ensure accountability for delivery outcomes.
• Own client relationship strategy, navigate sensitive issues, align delivery with strategic objectives, and represent firm leadership.
• Direct financial strategy across the project lifecycle, proactively manage risk, and forecast long-term impacts.
• Responsible for outcomes on the most complex projects; integrate delivery performance with business success measures.
• Lead efforts to improve performance and ensure consistent adherence to applicable quality standards.
• Oversee complex consultant ecosystems and strategic partnerships; ensure alignment with contractual, financial, and delivery expectations.
• Program Management (where applicable): Own the development and negotiation of complex program contracts and fee strategies.
• Lead program-wide client strategy, maintaining alignment across internal teams and senior client stakeholders.
• Direct execution across high-impact programs, ensuring integrated delivery and managing escalations across projects.
• Quality: Define and elevate project quality expectations, influencing standards across teams and sectors.
• Ensure consistent quality performance on strategic or high-risk projects, reinforcing standards through delegation and oversight.
• Lead scoping and fee development across portfolios of work, accounting for long-term business and delivery implications.
• Provide technical insight on project production when applicable.
• Anticipate systemic project risks and mobilize leadership to resolve conflicts before they escalate.
• Client Experience: Act as the primary contact and strategic representative for critical programs or enterprise clients.
• Shape and lead client engagement strategies that extend beyond the project, aligning service with business growth.
• Resolve complex or politically sensitive client issues and share insights to strengthen organizational learning.
• Drive sector-level business development priorities by shaping positioning strategies and pursuit plans.
• Cultivate executive-level relationships with clients and partners, unlocking new opportunities for the firm.
• Leadership/Employee Engagement: Direct large, multidisciplinary teams and drive accountability across PMs to ensure high performance.
• Champion growth and development of others, building a pipeline of capable PM talent across the firm.
• Shape sector PM development strategies by collaborating with operational leaders and advocating for scalable practices.
• Support sector and practice leadership by demonstrating and advocating for project management quality and standards across project teams.
• Lead adoption of sustainability-aligned delivery approaches and influence broader organizational goals through project leadership.

Core Competencies

• Communication: Keep others well informed; prioritize audiences, accuracy, and timeliness; facilitate efficient, consistent workflows; adjust communication based on audience needs.
• Integrity: Lead by example; challenge assumptions; create candid feedback loops; deliver on commitments; instill accountability; maintain client and colleague confidence, especially with sensitive information.
• Quality Orientation: Recognize areas for improvement and respond accordingly; create urgency to tackle problems; support feedback loops that improve results; hold others accountable for doing their best work.
• Teamwork/Inclusion: Prioritize team needs over personal agenda; promote collaboration across roles and teams; champion cooperative efforts to resolve challenging conversations; confront exclusionary behavior.
• Continuous Learning: Pursue new knowledge and help others grow; encourage experimentation; examine mistakes, clarify lessons learned, and apply them to future work.
• Functional/Technical Expertise: Leverage expertise to contribute to team and company goals; maintain relevant knowledge, skills, and abilities throughout job functions.

Requirements

• Bachelor’s degree in engineering, construction management, science, technology, or business required.
• Relevant experience within the AEC or Professional Services industry may be considered in lieu of requisite education.
• 14 years of relevant experience required, including a minimum of 13 years of project management experience.
• Minimum 16 years of experience required without degree.
• Advanced proficiency in project management standards and execution required.
• Advanced knowledge and application of building design and construction principles required.
• Project management certification preferred.
• Self-starter with the ability to influence and motivate others to achieve goals.
• Proven track record of effective collaboration, communication, and organization skills.
• Must demonstrate proficiency in all core competencies described in this job description.

Physical & Other Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to read, write, and communicate in English.
• Occasional travel may be required (10–15%).

Benefits

• Culture: Flexible work hours; casual dress code; paid volunteer time; paid parental leave.
• Health and Wellness: Initiatives to get fit and stay fit; receptive and forward-thinking leadership; clear career path options.
• Financial: Industry-leading 401(k) match and profit sharing; Employee Stock Ownership Plan; paid training for professional development; performance bonuses.
• Insurance: Comprehensive and extensive coverage including paid term life and disability.
• Spending & Savings: Health Savings Account and Flexible Spending Accounts; financial wellness and coaching program.
• Time Off: Paid time off and sick time.

Pay

Salary ranges vary by location:

• New York: $146,400 – $219,600
• Los Angeles: $139,200 – $208,800
• Las Vegas: $126,000 – $189,000

Individual salaries may be higher or lower than the stated range depending on factors unrelated to the applicant’s race, color, religion, gender, sexual orientation, gender identity, national origin, ethnicity, age, or disability. Salary can vary from this range based on geographic cost of labor statistical differentials.