Sr. Project Manager

About the role

Pivot creates workplace environments to enable people to do their best work. The Implementation Project Manager oversees and manages complex projects from beginning to completion with an emphasis on cost-effectiveness and customer service. Works independently in fast-paced situations with frequent deadlines, constant interruptions, and changing priorities. Exercises autonomous discretion with internal and external parties to plan, direct, and coordinate activities ensuring schedules, budgets, and objectives are accomplished as expected.

Responsibilities

• Collaborate with sales executives and other departments to define scope, plan resources, schedule, manage execution, and close out projects, including punch items.
• Analyze actual labor time expended by project managers and installation teams to ensure up-to-date knowledge of budget versus actual for assigned projects.
• Oversee project team members to ensure projects are completed per quoted scope, cost, and schedule.
• Provide technical review and make recommendations on specifications upon request.
• Determine initial project definition and timeline using Pivot’s process management system.
• Perform special analysis and planning (site verification, phasing of product for order entry, etc.).
• Ensure design completion per the predetermined schedule along with the order phasing plan.
• Develop the scope of work and project description to provide clarity for lead installation personnel.
• Create and communicate detailed work plans per installation schedule, including material handling, logistical plans, loading requirements, and identification of potential issues.
• Represent Pivot Interiors at client project/construction meetings to coordinate furniture installation activities with contractors, clients, and building management.
• Assess risk with site evaluation, project design, and scope of work, making appropriate recommendations to mitigate risks.
• Ensure installation work is executed in compliance with the contracted scope of services.
• Assess work outside of the quoted scope and obtain approval to execute change orders as needed.
• Inspect quality of workmanship and ensure conformance to installation plans and standards.
• Conduct final walk-through with client representative at project completion.
• Prepare a detailed punch list and forward it to the team for resolution.
• Obtain final client acceptance and sign-off upon completion of the installation.
• Mentor and train project managers to build bench strength across the organization.
• Delegate and direct work to project managers for complex projects.

Requirements

• A high school diploma or GED plus a bachelor’s degree in Construction Management, Interior Design, Engineering, or Facilities Management from a four-year college or university and at least 5 years of related experience; or equivalent combination of education and experience.
• Familiarity with industry concepts, practices, and procedures.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Experience leading, training, and directing the work of others.
• Operations database experience preferred, as well as proficiency with Microsoft Word and Excel.

Skills

• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to read and analyze architectural drawings and blueprints.
• Ability to write reports and general business correspondence.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public.
• Ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to exercise independent discretion in defining problems, collecting data, establishing facts, and drawing valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.

Supervisory Responsibilities

The Implementation Project Manager customarily oversees, directs, and coordinates actions of multiple supporting positions within the project team.

Physical Demands

• Regularly required to talk or listen.
• Frequently required to stand, walk, sit, use hands to handle or feel, and operate a computer keyboard, mouse, and telephone keypad.
• Frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to travel to client sites up to 80% of the time.

Work Environment

• Occasionally exposed to moving mechanical parts, high or precarious places, and outside weather conditions.
• Occasionally exposed to the risk of electrical shock.
• Noise level is usually moderate but can be loud if working at a customer construction site.

Healthcare clients may require documentation or proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).