Sr. Program Mgr., Reverse Logistics Ops Integration, Relo Ops Integration

About the role

The Program Managers of the OI team own scoping, designing, and implementing: Operational capabilities to support new business needs
Operational processes to reduce cost through performance efficiencies
Standard Operating Procedures to ensure compliance, quality, and scalability
Field tools and dashboards to assist with execution of brilliant basic pillars
Shared projects with other WWR&R teams – NCRC, ReCommerce, ROE Programs and Tech – as cross functional stakeholders

Responsibilities

• Operational capabilities to support new business needs
• Operational processes to reduce cost through performance efficiencies
• Standard Operating Procedures to ensure compliance, quality, and scalability
• Field tools and dashboards to assist with execution of brilliant basic pillars
• Shared projects with other WWR&R teams – NCRC, ReCommerce, ROE Programs and Tech – as cross functional stakeholders
• Create dashboards and track success metrics

Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, AZ, PHOENIX - 115,600.00 - 160,000.00 USD annually

USA, AZ, Nashville - 104,100.00 - 155,400.00 USD annually

USA, TN, NASHVILLE - 104,100.00 - 155,400.00 USD annually

USA, TX, DALLAS - 115,600.00 - 160,000.00 USD annually

USA, TX, Dallas - 115,600.00 - 160,000.00 USD annually

USA, WA, BELLEVUE - 115,600.00 - 160,000.00 USD annually

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Schedule

Average 30%-40% business travel is required