Sr Program Manager, XB DEX

Key job responsibilities

• Identify and fix supply chain challenges across all aspects of Amazon's cross-border business — spanning demand forecasting, inventory placement, buying, fulfillment, and delivery speed — to drive measurable improvements for international customers
• Own and drive the program roadmap to improve cross-border placement efficiency across key marketplaces and strategic XB nodes, partnering with SCOT, supply chain, and fulfillment teams to scale solutions globally
• Lead cross-functional initiatives to optimize inventory positioning and reduce end-to-end delivery times for international customers, working across Operations, Logistics, Finance, Legal, and Marketplace teams
• Partner with an AI-focused team to build intelligent, data-driven solutions that automate and accelerate cross-border supply chain decisions — from forecasting to fulfillment
• Define and track key performance metrics (e.g., in-stock, delivery speed, placement accuracy) and develop mechanisms to identify gaps, root causes, and corrective actions at scale
• Navigate ambiguity in a fast-moving, cross-regional environment — driving clarity, alignment, and execution across multiple concurrent work-streams

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value.