Sr. Program Manager, Enterprise AI
About the role
Enterprise Foundational AI (EFAI), a team within Enterprise Engineering, accelerates Amazon's AI-native transformation by building, integrating, and scaling foundational AI products and experiences that power Amazonian productivity globally. We're seeking a creative, industrious, customer-obsessed Program Manager who is interested in joining a team with a high-impact mission. As a Program Manager in our Enterprise Foundational AI organization, you will lead the strategy and execution of complex, cross-functional programs that transform how Amazonians work. You will drive program delivery across foundational AI primitives and core AI products, define program vision and objectives, and ensure that initiatives spanning multiple organizations and geographies deliver measurable business impact at scale.
Responsibilities
- Manage the lifecycle of complex cross-functional programs with considerable impact across Amazon's AI-native transformation, including defining program mission, vision, tenets; setting objectives; analyzing data; and driving improvements quantified with metrics.
- Manage the organization's roadmap, which may include contributing to OP1/OP2 narratives and ownership of one or more organizational goals.
- Understand significant business problems in the AI and enterprise productivity space, automation limitations, scaling factors, boundary conditions, and the reasons behind leadership decisions.
- Drive mindful discussions that lead to crisp decisions, ensuring stakeholder needs are aligned across partner organizations.
- Provide long-term perspective and context for business and technology choices; partner with customers and engineering teams to determine project priorities and make smart trade‑offs (e.g., time vs. effort vs. deliverables).
- Oversee gaps between teams, processes, and systems;