Sr. Program Manager, Engineering (Hybrid)

About the role

The Technology Excellence & Resilience (TER) organization ensures CrowdStrike's availability, reliability, and resilience through best-in-class infrastructure and engineering practices. This role involves owning and driving complex, cross-functional engineering programs, partnering with engineering managers, technical leads, and cross-functional teams globally.

Responsibilities

• Own complex, cross-functional programs end-to-end, operating independently from concept through measurable delivery.
• Drive roadmap alignment across TER and partner engineering organizations, facilitating cross-org planning that ties program priorities to CrowdStrike's strategic imperatives and aligns leadership on sequencing, dependencies, and commitments.
• Lead TER's quarterly and annual strategic planning—owning the process, documentation, and how the org prioritizes and staffs work.
• Partner with engineering leaders at every level, from unblocking technical issues with engineers to delivering synthesized executive updates on program health, risks, and decisions needed.
• Anticipate cross-team dependencies and risks before they become blockers, and drive mitigation with clear accountability.
• Reduce friction in how TER plans and delivers, build a culture of accountability across distributed teams, and mentor junior program managers.
• Build AI-powered workflows, dashboards, and automated reporting that improve portfolio visibility and cut manual overhead.
• Deploy AI agents and integrations across Jira, GitLab, monitoring, and infrastructure systems that automatically surface program health, risks, and dependencies.
• Automate routine program management work to free capacity for strategic planning and cross-org leadership.
• Drive AI adoption across TER through reusable agents, prompts, and workflows that scale organizational efficiency.
• Set the standard for AI use in program management, establishing repeatable patterns others can build on across CrowdStrike engineering.

Requirements

• US Citizen or Green Card holder status.
• 12+ years driving complex, cross-functional engineering programs in fast-moving, high-scale environments— with a portfolio of outcomes you can point to, not just processes you ran.
• Executive-level influence. Earned trust with VPs and senior engineering leaders, brokered alignment when priorities collided, and been the person leadership turns to for the real status.
• Comfort as the most senior program voice in the room. Operate with full autonomy in ambiguity—orienting fast, deciding what matters, and moving without waiting for direction.
• Ownership of org-level strategic planning. Ran quarterly and annual planning end-to-end for an engineering organization, including roadmap ownership, sequencing tradeoffs, and executive reporting.
• A track record of changing how organizations work, not just how programs run—process improvements that outlived your involvement and scaled beyond your immediate teams.
• Signal-over-noise communication. Compress complexity into the two things leadership needs to decide, and shift instantly between an engineer's blocker and an engineering leader’s roadmap.
• Technical credibility. Supported broad portfolios across infrastructure, cloud, reliability, developer tooling, or operational excellence, and know platform tooling (Go, Python, Terraform, Kubernetes, GitLab CI/CD) well enough to challenge estimates and assess real technical risk.
• Expert-level Jira and Agile/Scrum command is a given.
• Genuine AI fluency and a multiplier effect. Agentic tools like Claude Code and GitHub Copilot are part of your daily workflow, you build your own automation in Python or Go, and you've created skills and integrations— and mentored program managers—in ways that raised the bar across your organization.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Bonus points: Experience at a hyper-scaler or high-growth technology company, background in incident management, business continuity, or operational readiness at scale, experience driving org-wide AI tooling adoption, exposure to regulated or government cloud environments, cybersecurity or security-adjacent engineering background.

Qualifications

• Experience at a hyper-scaler or high-growth technology company.
• Background in incident management, business continuity, or operational readiness at scale.
• Experience driving org-wide AI tooling adoption.
• Exposure to regulated or government cloud environments.
• Cybersecurity or security-adjacent engineering background.

Skills

• AI fluency and a multiplier effect.
• Agentic tools like Claude Code and GitHub Copilot.
• Python or Go programming.
• Reusable agents, prompts, and workflows.
• Streamlining workflows and processes.
• Improving efficiency and driving business outcomes.

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe