Sr. Program Manager - Digital Operations

Why WWT?
World Wide Technology (WWT) works together to make a new world happen. Our mission is to create a profitable growth company that is also a Great Place to Work for All. WWT combines strategy, execution, and partnership to accelerate digital transformational outcomes for clients and partners.

About the role

The Program Manager will join the Digital Operations team within Sales Operations. This role supports the digital transformation of Sales Operations and requires a self-driven, entrepreneurial, and analytical individual.

Responsibilities

• Work with Sales Operations Leaders and cross-functional partners to define and develop strategies for executing on key digital programs and initiatives.
• Lead planning and analysis with internal stakeholders and working groups to usher projects through their entire lifecycle, while building clear roadmaps for program execution.
• Actively participate in the development and refinement of OCM methods, tools, and capabilities; collaborate on the design, development, delivery, and management of communications.
• Represent the perspectives of stakeholders/customers in internal strategy and planning sessions and in discussions with organizational partners.
• Prepare communication materials and progress tracking for multiple audiences including preparing and delivering presentations to executive leadership and other key organizational stakeholders.
• Routine communication with the Sales Operations leadership to discuss project status, any risks to timely completion, and to recommend alternative approaches to ensure project success.
• Build and grow business partnerships at senior levels of the organizations, with both IT and business leaders.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 8+ years of work experience in program management, management consulting, and business or strategic operations.
• Licenses and Certifications: PMP, Prosci ADKAR, SAFe, or equivalent certification preferred.
• Strategic thinker with analytical and problem-solving experience, conducting analyses, identifying insights, and communicating results to inform key business decisions.
• Proven skills in data analysis, project management, relationship management, and change management.
• Excellent written and verbal communication skills demonstrating an ability to communicate effectively with people in both executive management and technical roles as well as customer personnel, as required.
• Strong organization skills with an ability to adapt to a rapidly changing environment.
• Experience working collaboratively across departments to identify requirements and dependencies.
• Self-motivated, must be able to anticipate problems and take a proactive approach to responsibilities.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

Equal Opportunity Employer. For more information, visit wwt.com/about.