Sr Program Manager

Responsibilities

• Drive the execution of cross-functional programs in alignment with strategic business priorities and goals.
• Enable execution and implementation across multiple teams, facilitating decision-making, stakeholder engagement, change management, and risk management.
• Lead large programs that span multiple business units, with multiple workstreams and/or projects.
• Handle resourcing, milestone plans, complex interdependencies, communication across a broad audience with varying needs, and enable organizational/business readiness, all in conjunction with an agile development construct.
• Support strategic planning, portfolio management, prioritization, executive reporting, dependency management, and cross-functional alignment activities to enable successful execution of business objectives and transformation initiatives.
• Independently handles a variety of portfolio projects ranging in complexity that span one or multiple lines of business.
• Manages the day-to-day program activities and resources; chairs the program management team meetings.
• Willing to jump in and support the team on deliverables when needed.
• Handles scope and changes, prepares and maintains a detailed plan for all phases that is shared and visible to relevant partners.
• Makes sure to monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
• Manages cross-program dependencies and proactively identifies execution risks and resource constraints.
• Prepares detailed resource estimates aligning with the planned activities, negotiates with resource managers to procure adequate resources to achieve objectives in planned timeframes, delegates tasks and responsibilities to appropriate resources.
• Reports on success criteria results, metrics, test, and deployment management activities, provides status on milestones, deliverables, dependencies, risks, and issues.
• Communicates effectively both verbally and in writing to summarize the situation and provide relevant information for progress, blockers, and key decisions required.
• Creates executive-level presentations, status reporting, dashboards, and strategic recommendations for leadership audiences.

Qualifications

• Bachelor's Degree desired; or demonstrated relevant experience.
• With a Bachelor's degree, 8+ years of experience in Program Management.
• Managing teams directly or through projects.
• Experience leading complex cross-functional initiatives involving multiple stakeholders and workstreams.
• Demonstrates ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Communicate with employees at all levels of the organization, especially with senior internal and external personnel in own area of expertise.
• Capable of applying a full understanding of program management to resolve a wide range of issues in creative ways.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent presentation and facilitation skills.
• Demonstrated ability to influence outcomes across a matrixed organization without direct authority.
• Demonstrated experience managing complex dependencies, competing priorities, and stakeholder expectations.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Proficient in Microsoft Office Suite.