Sr Program Manager

About the role

The Sr. Program Manager will oversee the execution of multiple concurrent programs and projects, ensuring delivery against scope, timeline, budget, and quality expectations. They will build and maintain integrated program plans, partner with Product, Engineering, Data, and QA leads to resolve delivery issues, and lead program reviews, readiness checkpoints, and launch planning activities.

Responsibilities

• Program Delivery and Execution
• Oversee the execution of multiple concurrent programs and projects, ensuring delivery against scope, timeline, budget, and quality expectations.
• Build and maintain integrated program plans that clearly define milestones, deliverables, critical dependencies, decision points, and resource needs.
• Partner with Product, Engineering, Data, and QA leads to resolve delivery issues, remove blockers, and accelerate progress against strategic objectives.
• Ensure teams follow the Product Development Lifecycle and related controls, while identifying opportunities to streamline processes and improve speed to market.
• Lead program reviews, readiness checkpoints, and launch planning activities to confirm initiatives are operationally prepared and aligned for successful delivery.
• Stakeholder, Communication, and Governance
• Serve as the primary program manager for all involved stakeholders and leadership, providing clear communication on program-level health, risks, decisions, and trade-offs.
• Prepare and deliver concise program-level reporting, including status updates, KPI dashboards, portfolio reviews, and decision-ready materials.
• Facilitate cross-functional meetings that drive alignment, decision-making, and timely escalation resolution.
• Build strong relationships across business and technology organizations and influence outcomes in complex, matrixed environments.
• Anticipate organizational, process, and technical constraints early and develop pragmatic plans to minimize impact to roadmap commitments.
• Metrics, Quality, and Continuous Improvement
• Lead the creation of new methods for program-level reporting, leveraging automated processes to drive seamless tracking of day-to-day progress.
• Define and track KPIs for program health, milestone performance, throughput, predictability, and operational effectiveness.
• Use data and retrospective insights to identify trends, improve delivery performance, and strengthen planning accuracy across squads.

Qualifications

• Requirements:
• Bachelor's degree in Business Administration, Information Systems, Technical Project Management, or a related field preferred; master's degree is a plus.
• 6+ years of program or portfolio management experience leading complex, cross-functional technology initiatives from planning through delivery.
• Strong knowledge of program and project management methodologies, portfolio planning, dependency management, and risk management best practices.
• Experience working with product, engineering, data, QA, and business stakeholders in Agile and hybrid delivery environments.
• Excellent communication and interpersonal skills, with the ability to synthesize complex information into clear recommendations, decisions, and status reporting.
• Strong analytical and problem-solving skills, with a data-driven approach to prioritization, decision-making, and continuous improvement.
• Experience with Jira, Confluence, Smartsheet, and related project tracking and collaboration tools.
• Proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.
• 3+ years running software/system development and product development programs/initiatives.
• Desired Characteristics:
• Experience supporting ad technology, ad sales platforms, consumer products, data platforms, or analytics initiatives.
• Direct experience supporting Digital Ad Sales and understands key concepts within Digital Ad Serving and Programmatic eco-development.
• Familiarity with larger Ad Sales Technology trends, and AI-enabled product or operational workflows.
• Passion for innovation, modernizing legacy processes and systems, and improving how teams plan and deliver work.
• Ability to manage multiple priorities, navigate ambiguity, and influence across a matrixed organization.
• Ability to work effectively both independently and as part of a team.