DirectJobHub
Jobs · Information Technology · Georgia

Sr Production Support Engineer / Lead (Oracle SOA Suite, OSB, WebLogic & OIC) - 15 Years

Noblq · Atlanta, GA · 1 wk ago
Information TechnologyFull-time

Role Summary

We are seeking an experienced Production Support Lead with deep hands-on expertise across Oracle SOA Suite (BPEL/Mediator), Oracle Service Bus (OSB), Oracle WebLogic Server, and Oracle Integration Cloud (OIC).

Key Responsibilities

  • Own day-to-day L2/L3 support for SOA/OSB/WebLogic/OIC production and lower environments (Dev/Test/Stage).
  • Monitor runtime health (composites, pipelines, adapters, JMS, managed servers, clusters, OIC integrations/schedules/agents).
  • Perform incident triage, impact assessment, stakeholder communications, and rapid restoration for P1/P2 issues.
  • Drive Root Cause Analysis (RCA), permanent fixes, and problem management with measurable prevention actions.
  • Maintain/optimize JMS, data sources, connection pools, work managers, thread tuning and garbage collection settings.

Required Skills & Experience

  • 15+ years in integration platform production support with strong focus on Oracle SOA Suite, Oracle Service Bus, Oracle WebLogic (11g/12c), and Oracle Integration Cloud.
  • In-depth knowledge of:
    • SOA Suite: BPEL, Mediator, Human Workflow, Business Rules, Enterprise Scheduler (ESS), adapters (JMS, DB, FTP/SFTP, File, REST/SOAP).
    • OSB: Proxy/Business services, pipelines, error handling, throttling, split-join, transports, and security policies.
    • WebLogic: Domains, clusters, managed/admin servers, Node Manager, JMS/JDBC, work managers, JTA, tunings.
    • OIC: Integrations (App Driven/Scheduled/Streaming), Lookups, Connections/Agents, error hospital/retry, monitoring & diagnostics, package migration.
  • Strong proficiency with WLST, shell scripting (bash), Groovy/Python (nice to have) for automation.
  • Expertise in troubleshooting: logs (diagnostic/server), thread/heap dumps, logs, JVM tuning, connection leaks, message backlogs, stuck threads.
  • Familiarity with CI/CD (Jenkins/Azure DevOps), Git, artifact repositories, and promotion workflows.
  • Experience with observability tools: AppDynamics, OEM, Splunk/ELK, Grafana/Prometheus, Dynatrace/AppDynamics (or equivalents).
  • Solid understanding of networking (load balancers, SSL/TLS, proxies), security (certs/keys, OAuth/JWT, WS-Security), and governance (change control, CAB).
  • Strong communication for incident bridges, executive updates, and vendor interaction.

Similar jobs