Sr Product Mgr - Consumer Lending

Key Responsibilities

• Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
• Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
• Manages risk through implementing and monitoring effective controls in partnership with key support partners
• Pairs with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
• Develops and owns the Home Equity product strategy and roadmap, aligning initiatives to business priorities, client needs, risk appetite, channel strategies, and growth objectives
• Leads product development and deployment planning for complex Home Equity initiatives, including business cases, requirements, go-to-market plans, operational readiness, and success measures
• Maintains portfolio performance, economics, pricing, margins, and product profitability to identify opportunities that improve growth, competitiveness, and financial outcomes
• Conducts market research, competitive analysis, and client behavior analysis to identify emerging trends, product gaps, and opportunities to modernize the Home Equity experience
• Pairs with Sales, Marketing, Digital, Fulfillment, Servicing, Finance, Risk, Legal, Compliance, and Technology to deliver integrated product strategies across channels and client segments
• Owns client experience insights for the product, including satisfaction drivers, complaint themes, escalation trends, friction points, and opportunities to simplify or improve the customer journey
• Drives execution of strategic initiatives by influencing stakeholders, resolving issues, managing dependencies, and ensuring clear communication across leadership and partner teams
• Provides product expertise and strategic guidance to sales, marketing, and operational partners, including support for training, communications, and internal education materials
• Manages product risk through effective controls, issue identification, remediation planning, and ongoing partnership with risk and compliance stakeholders
• Identifies opportunities to streamline processes, improve operational excellence, and strengthen the appeal and accessibility of Home Equity solutions

Required Qualifications

• Demonstrated strategic planning/product management skills
• Strong analytical skills with breadth of view
• Negotiation skills
• 7+ years of relevant experience
• 5+ years of product management, product strategy, or related experience within consumer lending, financial services, or a comparable regulated environment
• Experience developing product strategies, business cases, roadmaps, and cross-functional implementation plans
• Strong understanding of consumer lending products such as Home Equity, Mortgage, Credit Card, Auto, or related secured or unsecured lending solutions
• Demonstrated ability to analyze market trends, competitive dynamics, portfolio performance, and client insights to inform product decisions
• Proven ability to lead complex initiatives across multiple partners, channels, and audiences while managing priorities, dependencies, and deadlines
• Strong risk management mindset with attention to controls, issue identification, regulatory considerations, and timely mitigation
• Excellent executive communication skills, including the ability to develop clear PowerPoint materials, present recommendations, and influence decisions at multiple organizational levels
• Collaborative self-starter with strong judgment, ownership, and ability to operate effectively in a changing business environment
• Product management experience across consumer lending (e.g. Credit Card, HELOC, Mortgage, Auto)
• Experience with product pricing, portfolio economics, profitability analysis, or P&L management
• Experience improving digital, sales, fulfillment, servicing, or end-to-end client journeys
• Experience with product prequalification, eligibility, credit policy, or underwriting strategy
• Experience preparing executive-level materials, strategic recommendations, or governance updates

Desired Qualifications

• Product management experience across consumer lending (e.g. Credit Card, HELOC, Mortgage, Auto)
• Experience with product pricing, portfolio economics, profitability analysis, or P&L management
• Experience improving digital, sales, fulfillment, servicing, or end-to-end client journeys
• Experience with product prequalification, eligibility, credit policy, or underwriting strategy
• Experience preparing executive-level materials, strategic recommendations, or governance updates

Skills

• Collaboration
• Executive Presence
• Oral Communications
• Presentation Skills
• Problem Solving
• Attention to Detail
• Continuous Improvement
• Influence
• Product Management
• Strategic Thinking
• Business Analytics
• Innovative Thinking
• Market Analysis
• Process Management
• Reporting
• Product Strategy
• Consumer Lending
• Client Experience
• P&L and Portfolio Management
• Stakeholder Management
• Risk Management

Shift

1st shift (United States of America)

Hours Per Week

40