Sr. Product Manager - Voice Origination & Numbers

About the Role

As a Sr. Product Manager (Voice Origination and Numbers) at Bandwidth, you will be responsible for the P&L, overall growth, and profitability of assigned product(s). This role includes Vendor Management, Sales Support, and Customer interaction. The Product Manager's responsibilities focus on the operational aspects of the assigned product line, including network strategy and enhancements, pricing, billing, and compliance.

Responsibilities

• Create and own the strategic direction of the Inbound and Numbers products to maintain and grow Bandwidth's market position.
• Actively manage origination services and Numbers.
• Manage Tandem routing as a network function and product.
• Become the Bandwidth Subject Matter Expert (SME) on assigned products.
• Make informed decisions on product evolution based on metrics collected with each customer interaction.
• Provide strategic vision and guidance to Bandwidth Segment and Platform teams on product, market, network, and customer trends.
• Actively work with and manage vendors and carriers, ensuring compliance with regulatory, legal, and contractual requirements.
• Balance costs between on-net and vendors to create a market-leading product with high margins.
• Work with Regulatory on issues with the FCC and State PUCs related to Inbound and Numbers.
• Develop deep relationships with key carriers and vendors.
• Support Sales in new customer acquisition and retention activities.
• Develop relationships with key customers.
• Support and improve internal processes across all platforms.
• Meet corporate financial targets for Margin and Revenue.
• Provide pricing guidance to the Deal Desk and Strategic Pricing.
• Create and present executive-level presentations.
• Operate as a key member of a cross-discipline team.

Requirements

• Bachelor's degree in a related field.
• 10–15 years of relevant experience in telecommunications.
• 10–15 years of voice product management experience.
• History with US-based local, SIP-based telecom networks; international experience a plus.
• Ability to work in dynamic environments with changing directions.
• Knowledge of telecom services and protocols (SIP, RTP, G.7xx, SMPP, WebRTC).
• Understanding of NANPA, FCC, and state PUC roles in number management.
• Understanding of FCC/state porting rules.
• Historical knowledge of TDM networks is a plus.
• Up-to-date understanding of the regulatory environment.
• Experience developing financial models for new business opportunities.
• Dynamic speaking skills for internal and external audiences.
• Excellent written and verbal communication skills.
• Strategic thinking abilities.
• Experience with product lifecycle management and launching new products.
• Vendor management and negotiation skills.
• Strong initiative and interpersonal skills.

Benefits

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and out-of-pocket expenses.
• Four weeks of PTO for all new hires.
• PTO Embargo: No work interruptions during time off.
• Additional PTO through volunteer hours and Bandwidth challenges.
• "Mahalo moments" program for additional time off for significant life events.
• 90-Minute Workout Lunches and unlimited meetings with a nutritionist.

Up to 25% travel may be involved.