Sr Product Manager, Technical

About the role

This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics.

The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management. You'll be joining the Central Product Management team within T-Mobile's Data & Intelligence organization, the enterprise Data Center of Excellence serving product and platform needs across the organization.

Responsibilities

• Manages development of adoption tools and training materials.
• Familiarity with ChatGPT, Claude or similar products to accelerate operational aspects of the Product role
• Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
• Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD;
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.
• Works with outside partners and other third parties.
• Develops positive working relationships with Customer groups or Customer Representatives.
• Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
• Develops adoption tools and training material for Technical Product Management team.
• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt

Requirements

• Agile Methodology
• Backlog Management
• Customer Centricity
• Data Analysis
• Problem Solving
• Product Roadmap
• Solution Architecture Design
• Stakeholder Management
• Strategic Alignment
• Technical Design Documentation
• Technical Writing

Qualifications

Required: Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience. Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience.

6+ years’ experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.

7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.

Skills

Preferred: Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) Other Technical Certification Agile Certified Practitioner (PMI-ACP)

Benefits

Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

Pay

Base Pay Range: $130,900 - $236,200 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.