Sr. Product Manager, Managed Agents

About the role

WPP's Data & Technology Solutions is the unified global data products and technology team. WPP Open is our AI platform for marketing, connecting marketing professionals, data, tools and AI in a single place.

Responsibilities

• Own the intake process for managed agent requests — business case validation, deduplication against catalog, feasibility assessment.
• Decide what gets built: which requests warrant managed agent investment vs. self-serve guidance vs. product feature improvement?
• Maintain a prioritised backlog informed by business value, client need, and strategic alignment.
• Define what "production-grade" means for managed agents — testing, accuracy, monitoring, documentation standards.
• Work closely with Agent Governance Operations team on verification processes for managed agents.
• Ensure managed agents are exemplars of best practice that inform standards for the self-serve platform.
• Analyse agent creation patterns across the 150,000+ catalog — identify common needs being solved repeatedly.
• Translate patterns into product signals: "1,500 people/month building insight agents" = signal that Unified Insights needs improvement.
• Feed insights to other Product Managers and the Product Strategist to inform portfolio-level investment decisions.
• Determine the long-term path for each managed agent: become a product feature? Become a catalog super agent? Remain bespoke?
• Work with Product Manager, Agent Hub & Catalog to transition proven agents into the catalog as super agents.
• Work with Product Manager, Agent Builder to feed requirements back: "these are the capabilities that would let users build this themselves."
• Progressively reduce the managed agents backlog as the platform matures — measure success by decreasing dependency.
• Act as strategic counterpart to the managed agents engineering team (ex-Satalia specialists in delivery organisation).
• Set direction and priorities without micromanaging technical implementation.
• Champion the team's expertise as an asset for platform intelligence.

Requirements

• 5+ years of product management experience, with experience in services productisation, internal tools, or AI/ML products.
• Demonstrated ability to manage a capability with a deliberate evolution/sunset path.
• Strong analytical skills — ability to mine large datasets for strategic insight.
• Experience managing specialist/senior engineering teams as a product counterpart.
• Excellent stakeholder management — this role interfaces with every other Product Manager in the pillar.
• Commercial acumen: ability to articulate ROI of managed agent investment vs. platform investment.

Qualifications

• Open-minded: to new ideas, new partnerships, new ways of working.
• Optimistic: to believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities.
• Extraordinary: to be stronger together: through collaboration we achieve the amazing. To be creative leaders and pioneers of our industry; to provide extraordinary every day.

Benefits

The base salary range for this position at the time of this posting is $75,000 - $180,000 USD. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to here for more details.

Pay

$75,000 - $180,000 USD

Schedule

Hybrid: Teams in the office around four days a week.