Sr. Product Manager – Enrollments & Entitlements

About Northern Trust

Northern Trust (Nasdaq: NTRS) is a global leader in innovative wealth management, asset servicing, asset management, and banking services. Founded in 1889, the company is guided by three core principles: Service, Expertise, and Integrity. These principles are reflected in the business conduct that Northern Trust strives to instill in its partners, both internally and externally.

Job Title: Sr. Product Manager – Enrollments & Entitlements

Job Description Summary: Responsible for executing the strategy of the Enrollments & Entitlements product portfolio as outlined by the Lead Product Manager, Product Executive, and Head of Product Management for the business unit. Responsibilities include Product Management Lifecycle activities such as defining the target client segment market and evaluating industry trends, formulating strategy, leading product launches, and post-launch assessments/recommendations.

• Develop market insight by defining the target client segment markets and evaluating industry trends
• Formulate strategy for the group by aligning cross-functional teams, uncovering opportunities, and determining life cycle states
• Shape the value proposition, develop the business case, and define the marketing mix model as part of the new product planning process
• Lead in introducing new products to the market by securing regulatory approvals, publishing marketing material, and conducting sales training
• Assess industry movement and refine value-based pricing post the launch of new product
• Attend and present at industry events and publish in industry publications
• Provide sales support including presenting at client and prospect meetings
• Create strategies for cross-program coordination and go-to-market rollouts
• Carry out complex initiatives involving multiple disciplines or ambiguous issues
• Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness, and productivity
• Conduct post-launch audits, track product success, analyze P&L, metrics, KPIs, and make recommendations for improvements to promotional programs
• Define and execute the product roadmap for enrollment, entitlement administration, authentication, and access governance capabilities
• Partner with Technology, Operations, Risk, Compliance, and Security teams to deliver secure, scalable, and client-centric enrollment and entitlement solutions
• Drive enhancements to enrollment, entitlement, user administration, and self-service access management capabilities through analysis of client feedback, business priorities, and performance metrics
• Ensure appropriate governance, controls, auditability, and regulatory compliance are incorporated into enrollment, authentication, entitlement, and access administration processes

Knowledge

• Excellent oral and written communication skills
• Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials
• Knowledge of all products or business areas within an umbrella, mastery of 2-4+ and/or SME ability in 1+
• Strong understanding of client needs and how this impacts the product development agenda/roadmap
• Excellent in building key relationships, influencing, and negotiating with clients, partners, and leaders across multiple disciplines
• Knowledge of business strategy development is necessary to provide long-term planning and to manage the profitability/performance of a major business segment
• Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff
• Strong knowledge of enrollment, entitlement administration, user access management, authentication, and access governance capabilities
• Understanding of risk, compliance, audit, and security requirements related to enrollment and entitlement management

Experience

• A College or University degree and/or relevant proven work experience is preferred

Salary Range

$114,500 - 194,700 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.