Sr. Product Manager - Credit, Compliance & Fraud
About the role
We are seeking an experienced Senior Product Manager to own Credit, Compliance & Fraud (CCF), the pillar that protects every transaction on the NCC platform, which serves automotive dealerships nationwide.
Responsibilities
Credit Decisioning: Own the roadmap for credit decisioning capabilities that connect dealerships to lenders. Partner with lenders and credit bureaus to improve approval speed and accuracy. Define success metrics for decisioning speed, accuracy, and approval rates.
Compliance Automation: Ensure FCRA, TCPA, ECOA, and TILA requirements are built into every release, not bolted on after the fact. Partner with Legal and Compliance to evaluate new regulatory guidance and translate it into product requirements. Own compliance sign-off and audit-readiness for every CCF release.
Fraud Prevention: Own the roadmap for fraud detection and prevention capabilities that protect dealers and lenders from identity theft and application fraud. Define success metrics tied to fraud loss reduction and false-positive rates. Partner with fraud operations to translate emerging fraud patterns into product requirements.
AI-Native Delivery & Execution: Ship AI-native capabilities, features where AI is the core value proposition, not a bolt-on, across credit, compliance, and fraud workflows. Conduct dealer and lender interviews to surface unmet needs across all three disciplines. Write clear specs and acceptance criteria for the dedicated CCF Engineering Pod. Partner with adjacent product teams so CCF strengthens the broader platform and deal experience.
Requirements
Experience: 5-8 years of product management experience, with direct experience in credit decisioning, compliance automation, and fraud detection.
AI-Native Delivery: Proven track record of shipping AI-native products, not managing AI efforts from a distance.
Regulatory Fluency: Hands-on experience with FCRA, TCPA, ECOA, and TILA compliance requirements.
Current AI Tool User: Must be actively using AI tools (e.g., ChatGPT, Claude, Copilot, Cursor, v0) in your work today, not just "familiar with" them.
Industry Background: Direct experience in automotive retail, dealer software, or closely related regulated fintech/lending.
Technical Literacy: Comfortable with SQL, dashboards, and product analytics tools.
Qualifications
Bachelor's degree in Business, Engineering, Computer Science, or a related field required.
Skills
Strong communication and collaboration skills.
Ability to manage multiple projects and priorities simultaneously.
Experience working with cross-functional teams, including legal, compliance, and engineering.
Understanding of automotive retail and dealer software.
Knowledge of FCRA, TCPA, ECOA, and TILA regulations.
Experience with AI tools and technologies.
Benefits
Competitive pay
Unrestricted PTO
Comprehensive benefits package, including health, dental, and vision insurance
401(k) plan
Professional development opportunities and continuous training
A supportive and dynamic work environment with opportunities for growth and advancement
Pay
Competitive pay
Schedule
N/A
Benefits
Comprehensive benefits package, including health, dental, and vision insurance
401(k) plan
Professional development opportunities and continuous training
A supportive and dynamic work environment with opportunities for growth and advancement