Sr. Product Manager - Compliance Document

What You'll Do

You will own and advance the product roadmap for Avalara Exemption Certificate Management (ECM), our next-generation platform that automates the creation, collection, validation, and renewal of tax exemption documents for thousands of businesses across the U.S. and beyond. You will work at the intersection of customer compliance needs and cutting-edge AI capabilities. You'll benefit from deep integration across Avalara's full compliance ecosystem, giving your roadmap decisions outsized reach and impact.

What Your Responsibilities Will Be

• Define requirements and prioritize the ECM backlog.
• Partner with engineering to ship features that help customers reduce audit risk and manage exemption certificates at scale.
• Regularly engage with customers, sales, and our Managed Services team to surface compliance gaps and translate them into actionable product improvements, including AI-powered validation workflows and campaign management tools.
• Use Jira and Confluence to manage your roadmap and communicate progress.
• Collaborate with Product Marketing to support go-to-market launches across ECM's Essentials, Pro, and Premium tiers.

What You'll Need to be Successful

• Demonstrated experience as a Product Manager shipping SaaS or B2B software products end-to-end, from discovery through launch.
• Ability to independently define a product roadmap, prioritize a backlog, and communicate trade-offs to engineering and executive stakeholders without heavy guidance.
• Experience translating complex customer or regulatory requirements into clear, actionable product specs and user stories.
• Track record of working cross-functionally with engineering, sales, marketing, and customer success to deliver and position product changes.
• Comfort presenting product strategy and results to senior leadership and external customers.
• Experience with compliance, document management, tax technology, or another regulated SaaS domain is a strong advantage.

How We'll Take Care of You

• Total Rewards: Great compensation package, paid time off, and paid parental leave.
• Health & Wellness Benefits: Vary by location but generally include private medical, life, and disability insurance.
• Inclusive Culture and Diversity: Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and organizational culture.

What You Need To Know About Avalara

• We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year.
• Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
• We’re bright, innovative, and disruptive, like the orange we love to wear.
• We’re An Equal Opportunity Employer: Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it.