Sr. Product Engineering Writer – ArcGIS Agents

Bring your passion for creating engaging and approachable content to a dynamic and influential team at Esri. The documentation writing team is seeking an experienced, creative, and hard-working product engineering writer to develop reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Agents—a new geospatial agentic AI capability in ArcGIS Online and ArcGIS Enterprise.

Responsibilities

• Write help documentation about ArcGIS Agents that aligns with Esri documentation standards, processes, and release life cycles
• Create blog articles, videos, guides, and tutorials that provide repeatable, real-world workflows, GIS best practices, and applied use cases for ArcGIS Agents
• Collaborate with product software development teams across Esri to help users be successful with ArcGIS Agents and other geospatial AI capabilities
• Stay up to date with the latest advancements in ArcGIS workflows, geospatial best practices, ArcGIS Agents use cases, and AI technologies

Requirements

• Portfolio submission: writing samples of your recent work
• 5+ years of professional writing experience related to GIS; ideally a blended background including technical and creative writing
• Experience with ArcGIS
• Strong knowledge of AI workflows
• Exposure to GIT-based content management systems, including markdown, to create, manage, and publish documents
• Exceptional written and verbal communication skills
• Ability to translate complex concepts into clear, concise, compelling content
• Effective time management and organizational skills
• Demonstrated ability to thrive in an agile, proactive environment with a fluid mix of collaborative and independent work
• Bachelor's degree in GIS, computer science, English, or related field

Recommended Qualifications

• Master’s degree in GIS, computer science, English, or related field
• Exposure to creating custom AI agents
• Experience developing documentation strategies for new products

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth

Pay

A reasonable estimate of the base salary range is $87,360 USD - $140,608 USD. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.