Sr. Product Designer, New Programs

About The Role

In this role, you’ll help shape and launch new digital care program experiences as Hinge Health expands into new condition categories and explores net-new member journeys. You’ll work from ambiguous problem spaces to define what should exist, validate the opportunity, and design thoughtful end-to-end experiences that can succeed in the market. As a Senior Product Designer, you’ll collaborate closely with product, engineering, clinical, data, and commercial partners to create intuitive, user-centered solutions from concept to execution, including discovery work, interaction and visual design, prototyping, and validation.

We’re looking for a designer who excels at simplifying complex challenges into impactful user experiences, cares deeply about craft and quality, has a strong track record of shipping meaningful work, brings a growth mindset, and is energized by learning quickly in unfamiliar domains.

Hinge Health is scaling with 51% year-over-year revenue gains and a member base expanding by over 47% annually. This role can directly power how we bring new programs to life and how members experience Hinge Health as we grow.

What You’ll Accomplish

• Shape 0→1 program experiences by turning ambiguous opportunities into clear, compelling product directions and tangible member experiences.
• Lead discovery and validation work to identify unmet member needs, prototype lean solutions, and know when there is enough signal to move forward or change direction.
• Design high-quality end-to-end flows for new programs, from first concepts through launch, with strong attention to usability, clarity, and emotional experience.
• Persistently partner across product, engineering, clinical, data, and commercial teams to move priorities forward and build alignment without relying on formal authority.
• Create structure in unfamiliar domains by synthesizing user needs, clinical context, business goals, and technical constraints into clear hypotheses and design decisions.
• Contribute scalable patterns and design principles that help new programs feel cohesive within the broader Hinge Health ecosystem.
• Champion quality, accessibility, and inclusivity so new experiences are thoughtful and effective for a diverse range of members.

Basic Qualifications

• 3+ years of product design experience, including close partnership with product and engineering teams.
• Bachelor’s degree in Interaction, Industrial, Product, or Service Design, Human-Computer Interaction, or equivalent practical experience.
• Experience leading ambiguous problem spaces and translating business goals into clear user problems, testable hypotheses, and effective product directions.
• Strong interaction and visual design skills, with a track record of simplifying complex flows into polished, intuitive experiences.
• Proven ability to drive end-to-end execution on complex initiatives, anticipate risks, and deliver work with clarity and reliability.
• Strong communication and influence skills, including the ability to align cross-functional partners and advocate for a clear point of view with senior stakeholders.
• Experience using prototypes, qualitative feedback, and quantitative signals to inform design decisions and improve outcomes.

Preferred Qualifications

• 5+ years of product design experience, including close partnership with product and engineering teams.
• A standout and up-to-date portfolio demonstrating high-impact product work, strong craft, and measurable outcomes.
• Experience designing 0→1 products, new program launches, or other greenfield consumer experiences.
• Experience in digital health, wellness, or other clinically informed consumer product environments.
• Comfort balancing direct user needs with business and commercial priorities, and making thoughtful tradeoffs across both.
• Experience working across complex service journeys that involve multiple stakeholders, workflows, or care touchpoints.
• Strong facilitation and storytelling skills that help teams align on decisions, principles, and next steps.
• Curiosity about emerging tools, including AI-assisted workflows, to improve speed, quality, and learning.
• Passion for helping people live healthier lives through thoughtful, human-centered design.