Sr. Product Analyst - IT

About the role

This position is part of a product delivery team responsible for the entire lifecycle of a product(s) and/or system(s). The role involves supporting the core platform, understanding new business needs, architecting, designing, and developing solutions, ensuring quality through testing, release management, and change management.

Responsibilities

• Work with other product team members to determine how to achieve team goals through a clear understanding of business needs and expected outcomes.
• Deliver application and/or infrastructure solutions to meet expected business outcomes by:
• Assisting in planning work activities,
• Analyzing requirements,
• Designing and building Software solutions,
• Enhancing, maintaining or supporting existing products and processes to meet team goals and metrics.
• Maintain and enhance engagement with business partners and other stakeholders; manage scope and expectations with stakeholders.
• Identify and implement continuous improvements associated with the platform to support effortless customer experiences.
• Develop and maintain technical capabilities within supporting discipline or function (including best practices).
• Review estimates of specific solutions to ensure time, cost, and design meets the needs of the business.
• Participates in strategic product planning meetings for insight on risk, cost vs. benefit, impact.

Requirements

• Bachelor's degree in Computer Science or related discipline and 5 - 8 years of experience (product development, product management, business analysis) or 9 - 12 years relevant work experience.
• Excellent communications skills (written & verbal).
• Ability to work with remote team members and/or stakeholders.
• Ability to build strong relationships with team members and business stakeholders.
• Strong knowledge of business practices and processes in [add business specific info].
• Strong understanding of, and demonstrated ability to implement and utilize Agile.
• Strong problem-solving skills and analysis ability.
• Experience leading small IT Projects or sub-teams and knowledge of IT project management in correlation to the product line.
• Manage software support contracts for area of responsibility.
• Maintain and enhance engagement with business and IT partners.

Qualifications

• Minimum qualifications include a Bachelor's degree in Computer Science or related discipline and 5 - 8 years of experience (product development, product management, business analysis) or 9 - 12 years relevant work experience.
• Preferred qualifications include DevOps practices, debugging, and fixing software defects, programming/scripting (e.g., C#, .NET, ASP), API design, development, frameworks, and management.

Skills

• Strong knowledge of business practices and processes in [add business specific info].
• Strong understanding of, and demonstrated ability to implement and utilize Agile.
• Strong problem-solving skills and analysis ability.
• Experience leading small IT Projects or sub-teams and knowledge of IT project management in correlation to the product line.
• Manage software support contracts for area of responsibility.
• Maintain and enhance engagement with business and IT partners.

Benefits

Comprehensive benefits package that includes a competitive salary range of $114,300 to $127,000, varied based on experience, a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.