Sr. Pharmacy Operations Manager

Key Responsibilities

• Vendor Strategy & Relationship Management
• Pharmacy Cost & Margin
• Clinical & Product Partnership
• Member Shipment Experience
• Compliance & Quality Operations
• Inventory, Capacity & Shortage Management

Required What We’re Looking For

• 7+ years of experience in pharmacy operations, healthcare supply chain, or a closely related function; prior experience at a Senior Manager or Director level preferred
• PharmD — we expect this person to bring clinical credibility alongside operational depth
• Proven track record owning pharmacy vendor relationships end-to-end, including SLA accountability, QBRs, and contract negotiations
• Hands-on experience with pharmaceutical cost structures and drug acquisition — you can build a pharmacy P&L model and defend it in a finance review
• Strong analytical skills: you build your own models, spot anomalies, and come to conversations with data
• Demonstrated ability to lead cross-functional work and influence without direct authority at a senior level
• Comfortable in an early-stage, fast-moving environment where you are often writing the playbook for the first time

Nice to Have

• Experience at a telehealth, direct-to-consumer pharmacy, or digital health company
• Familiarity with GLP-1 therapies, semaglutide or tirzepatide supply dynamics, or compounded peptide operations
• Experience running vendor RFPs or negotiating pharmacy contracts
• Exposure to pharmacy data integrations
• Experience building or contributing to a pharmacy P&L model