Sr. Outbound Sales Representative (Remote/Eastern Time)

About the role

You will work with families who have already begun their search with A Place for Mom and guide them through the final stages of their decision. This is a high-activity, performance-driven inside sales role focused on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins.

Responsibilities

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
• Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
• Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
• Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
• Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
• Consistently meet or exceed monthly sales targets and conversion expectations.
• Participate in ongoing coaching, call reviews, and training to continuously improve performance.

Requirements

• A results-driven sales professional who thrives in a high-activity, metrics-based environment.
• Skilled at closing and advancing deals, not just generating interest.
• Highly organized with the ability to manage multiple families and timelines simultaneously.
• Comfortable owning a pipeline and being accountable for outcomes.
• Coachable, resilient, and motivated to improve performance.

Qualifications

• 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales.
• Proven track record of meeting or exceeding sales targets.
• Experience managing and converting warm lead pipelines.
• Strong communication and active listening skills.
• Ability to multitask (phone + CRM documentation simultaneously).
• Proficiency with CRM systems and Microsoft Office tools.
• Ability to work remotely with a high level of focus and accountability.

Preferred

• Preferably Senior Living Community Sales Experience.

Benefits

• Hourly Base Salary: $51,500 ($24.76 an hour)
• On Target Earnings: $86,500 ($35,000 variable bonus (Uncapped))
• Benefits: 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off