Sr. Operations Manager - RAD

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Technical Services environment.

Responsibilities

• Manage day-to-day operations including performance, billing, P&L, and resource forecasting
• Lead a high-performing team of Operations Managers and Team Leads
• Design frameworks for unique AV operational challenges
• Drive KPI excellence across AV metrics and business metrics
• Engage with Senior Management and clients to support business growth
• Ensure compliance with regulatory standards in autonomous transportation
• Oversee hiring and talent development for analytical roles
• Promote a culture emphasizing safety, innovation, and adaptability

Requirements

• 2+ years as a Senior Operations Manager or 7+ years as an Operations Manager in high-stakes environments
• Must have Autonomous Vehicle experience
• Preferred BA/BS degree
• Proven experience in managing and coaching teams
• Willingness to travel 20% for market launches and field audits

Benefits

• Comprehensive benefits packages
• Commitment to a People First culture
• Opportunities for internal mobility
• Focus on employee well-being
• Support for professional growth across all career stages