Sr. Operations Manager

About the role

Reporting to the VP and General Manager, the Sr. Operations Manager is responsible for managing the day-to-day workflows within their assigned Production Departments. Acting as a culture-carrier for Solve, the ideal candidate will be an energetic leader, managing and motivating their Associates, while acting as a "player-coach" and rolling-up their sleeves to manage various hands-on responsibilities when needed. The Sr. Operations Manager will utilize their Lean Manufacturing experience and knowledge, working with a continuous improvement mindset to standardize and implement processes. The ideal candidate will flex their strong communication skills, while collaborating cross-departmentally to ensure seamless transactions throughout the entire operation while being committed to delivering high-quality products, in an efficient manner to support our customers. The Sr. Operations Manager will demonstrate strong leadership, organizational and customer service skills and lead by example, in this fast-paced, team-oriented environment.

Responsibilities

• Hire, train, coach and performance manage all Associates within the operation to maintain high performance, in line with team metrics and KPI's
• Manage production expectations and goals, in alignment with company standards and targets, to ensure the highest level of quality, accuracy and on-time delivery and collaborate with other departments throughout the organization to accomplish business objectives
• Responsible for development, justification, and implementation of continuous process improvement initiatives in safety, quality, delivery, productivity, efficiency, and capacity
• Implement appropriate metrics, cost control and cost reduction initiatives
• Optimizes the processes in terms of consistent quality and productivity and makes or recommends the modification of procedures, work instructions and/or operator instructions
• Ensure strict adherence to all company manufacturing standards/methods and OSHA compliance standards are met, along with creating and maintaining any corresponding documentation and/or standard operating procedures
• Act as a "change champion" for the operation, and revise any procedures as necessary to adapt to changes within the entire Solve organization

Qualifications

• Bachelors Degree in Operations Management, Supply Chain, Engineering, Business Administration or related field
• 5+ Years of experience working in a Machining/Manufacturing environment (preferably low volume/high mix)
• 5+ Years of People Management and Leadership experience
• Lean Six Sigma credentials and practical application experience
• Strong data analysis skills
• Experience in an ERP system, and confident transitioning to others
• Ability to push, pull, or lift up to 50 lbs
• Experience with Microsoft Office Suite

Preferred Qualifications

• Experience having worked with bearings, belts and/or power transmission components

Benefits

• Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid paternal leave and paid time off
• Work in a collaborative environment with passionate and innovative teammates