Sr. Operations Manager (75% Travel)

Responsibilities

• Own the development and implementation of efficient operating processes and systems for new business initiatives, ensuring alignment with organizational goals.
• Collaborate with the local Operations teams to conduct volume reviews, productivity assessments, and full-time equivalent (FTE) planning to optimize workforce allocation.
• Create project-specific training concepts, drive the execution of training programs, and ensure proper documentation for all training materials.
• Provide on-the-floor management and supervision during the GoLive phases, supporting local teams in the execution of processes and addressing any issues that arise.
• Ensure that the full scope of system functions is known, utilized, and optimized across all operations.
• Anticipate potential risks associated with new implementations and develop effective mitigation strategies using industry best practices.
• Collaborate with various teams to discuss and define processes for different ramp-up phases, including manual versus automated workflows.
• Identify opportunities for process enhancements and operational efficiencies, sharing insights and recommendations with relevant stakeholders.

Requirements

• Bachelor’s Degree in Logistics, Operations Management, Business Administration, or a related field.
• 5+ years of experience in a leadership role within a warehouse environment, with a proven track record of successfully implementing new business operations.
• Strong understanding of logistics operations, process development, and project management principles.
• Excellent leadership and team management skills, with the ability to motivate and guide diverse cross-functional teams.
• Excellent communication and interpersonal skills, with experience in stakeholder management and collaboration across departments.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational excellence.
• Ability and willingness to travel up to 75% of the time, occasionally more as needed.
• Proficient knowledge of SAP pertaining to warehouse activities.

Qualifications

Your profile should include:

• Bachelor’s Degree in Logistics, Operations Management, Business Administration, or a related field.
• 5+ years of experience in a leadership role within a warehouse environment, with a proven track record of successfully implementing new business operations.
• Strong understanding of logistics operations, process development, and project management principles.
• Excellent leadership and team management skills, with the ability to motivate and guide diverse cross-functional teams.
• Excellent communication and interpersonal skills, with experience in stakeholder management and collaboration across departments.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and operational excellence.
• Ability and willingness to travel up to 75% of the time, occasionally more as needed.
• Proficient knowledge of SAP pertaining to warehouse activities.

Skills

The following skills are desirable but not required:

• Experience with project management tools and methodologies.
• Knowledge of warehouse automation technologies.
• Experience with Lean Six Sigma principles.

Benefits

• Travel benefits including a $250 weekly bonus for assignments that include travel for 2+ weeks.
• Monthly return flight home for assignments that are 4+ weeks.
• Project completion bonus.
• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays, plus an additional 5 vacation days with option for payout.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

Pay

Details on pay will be provided in the offer letter.

Schedule

Details on schedule will be provided in the offer letter.