Sr Mobile Expert
T-Mobile · Charleston, SC · 2 wk ago
Business Development$20/hrPart-time
Job Responsibilities
- Deliver best-in-class customer service experience
- Leverage retail expertise to solve customer needs
- Utilize new systems and tools for research and resolution
- Engage with peers in Customer Service and Engineering
- Enhance expertise through unique curated training and curriculum
Requirements
Education: Bachelor's degree preferred
Experience: Minimum 3 years of retail experience in a customer-facing role
Qualifications
- Passionate about delivering exceptional customer service
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Knowledge of mobile technology and devices
Benefits
- Competitive base salary and compensation package
- Annual stock grant and employee stock purchase plan
- 401(k) retirement savings plan
- Flexible spending account
- Paid time off and up to 12 paid holidays
- Parental and family leave
- Childcare subsidy
- Tuition assistance
- Short- and long-term disability insurance
- Voluntary AD&D, accident, and life insurance
- Voluntary long-term care insurance
- Discounts on mobile service and home internet
- Pet insurance
- Access to commuter and transit programs
Pay
$20/hour inclusive of base pay and incentives
Schedule
Full-time schedule