Sr. Mgr, Distribution

About the role

The Sr Manager, Distribution - Springwell Operations owns the overall operational execution of the Springwell business, ensuring the business delivers against safety, service, quality, inventory, cost, customer experience, and growth objectives.

Responsibilities

• Own end-to-end operational execution for the Springwell business, including distribution, fulfillment, inventory control, material flow, production support, purchasing, planning, and shipping operations.
• Lead the operating rhythm for the business by establishing priorities, aligning resources, resolving execution gaps, and ensuring daily, weekly, and monthly performance commitments are achieved.
• Build, coach, and develop a high-performing leadership and associate team through effective hiring, onboarding, training, performance management, succession planning, and clear accountability.
• Promote a strong safety and compliance culture by ensuring adherence to company policies, regulatory requirements, standard work, and disciplined operating practices across all work areas.
• Develop labor, capacity, and resource plans that align staffing, schedules, equipment, and work assignments with demand, customer priorities, and business growth requirements.
• Monitor, communicate, and improve key performance indicators related to safety, service, productivity, quality, inventory accuracy, fill rate, on-time shipment, past due orders, customer experience, and operating cost.
• Drive continuous improvement and operational scalability by developing standard work, improving workflow, optimizing space and material flow, and implementing Lean, 5S, Kaizen, or similar methodologies.
• Own inventory control discipline, cycle count execution, root cause resolution, and transaction accuracy to protect inventory integrity and support reliable customer fulfillment.
• Ensure effective use of WMS, WCS, ERP, SAP, reporting tools, and operational data to improve visibility, strengthen controls, and support timely decision-making.
• Partner cross-functionally with commercial, customer service, supply chain, logistics, sourcing, finance, HR, safety, and other support teams to align execution with business priorities and customer commitments.
• Manage operating budgets, labor plans, productivity targets, expense controls, and performance variances; develop corrective actions that improve cost, service, and business results.
• Foster open communication, associate engagement, fair and consistent employee relations, and recognition practices that strengthen accountability, teamwork, and execution discipline.
• Support footprint evaluation and network planning, including lease assessments, negotiations, and renewals.

Qualifications

• Bachelor’s degree in logistics, supply chain, operations, business, or a related field preferred; equivalent relevant experience may be considered.
• 7+ years of progressive experience in distribution, logistics, supply chain, manufacturing support, operations leadership, materials management, or related business operations roles.
• 3+ years of leadership experience managing supervisors, team leaders, or cross-functional operational teams in a warehouse, distribution, manufacturing, or fulfillment environment.
• Demonstrated success leading safe operations and sustaining compliance with OSHA and other applicable safety and environmental requirements.
• Experience leading inventory control, fulfillment, shipping, receiving, material flow, labor planning, operational performance management, and cross-functional execution.
• Working knowledge of WMS, WCS, ERP, SAP, reporting tools, and operational dashboards, with demonstrated ability to use data and metrics to drive accountability, decision-making, and results.
• Experience with Lean, TPS, 5S, Kaizen, standard work, or other continuous improvement methodologies preferred.
• Strong business acumen, leadership presence, communication, coaching, problem-solving, and cross-functional collaboration skills, with the ability to lead change and deliver results in a fast-paced environment.
• Experience in automated distribution environments, warehouse slotting, conveyor systems, or APICS certification is a plus.